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Pankaj kamble

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Kolhapur, Maharashtra, India
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Résumé

Jobs verified_user 0% verified
  • M
    Operations & Plant Manager
    Meteora Industries
    Jan 2021 - Nov 2025 (4 years 11 months)
    • Analyzing daily operations keeping eye on production quality as well as testing the final good, taking quality measures for the product and managing staff . Meeting clients and also observing raw material. • Manage customer relationships and support for active B2B accounts, handling inquiries across email and phone; coordinate with production and logistics teams to ensure seamless order fulfillment and delivery • Maintain detailed customer records in CRM system (HubSpot), tracking interactions, preferences, and support history; generate weekly reports analyzing customer engagement and identifying trends • Conduct regular client visits and on-site meetings to gather feedback on product quality and service delivery; compile customer insight
  • S
    Business Development Officer
    Shareconomy.in
    May 2019 - Dec 2020 (1 year 8 months)
    • Provided comprehensive customer support via email, chat, and phone to active user base, managing daily inquiries and maintaining consistent customer satisfaction across all interactions • Managed HubSpot CRM system for lead tracking, customer data organization, and sales pipeline management; created custom dashboards and reports to monitor key sales metrics • Collaborated with product and engineering teams to document customer issues, feature requests, and technical challenges; communicated insights to inform product roadmap decisions • Developed comprehensive training materials and technical documentation for customers, creating guides that enabled self-service support and reduced support ticket volume • Tested and evaluated AI tools and
  • G
    Sales Development Representative & Customer Support
    Gadecorp corporate services.
    Jan 2018 - Mar 2019 (1 year 3 months)
    • Managed multi-channel customer communication via email, phone, and chat platforms for B2B SaaS clients, handling customer inquiries, scheduling calls, and coordinating support activities • Executed outbound cold calling campaigns targeting B2B prospects, generating qualified leads and scheduling product demonstrations on a consistent basis • Maintained detailed customer records and interaction logs in CRM system, tracking communication history and ensuring accurate account data for team reference • Coordinated client meetings and prepared presentation materials for product demonstrations, building relationships with key stakeholders across multiple accounts • Developed strong organizational skills managing communications across 15+ concur
Education verified_user 0% verified
  • Y
    Bachelor of Arts (B.A.)
    Y.C College
    Jun 2013 - Jan 2016 (2 years 8 months)
    Kolhapur, Maharashtra