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Pamela Villalba

About

Detail

Bilingual Interpreter
Mexico City, Mexico
Contact Pamela regarding: 
work
Full-time jobs
Starting at USD4/hour
Flexible work
Starting at USD4/hour

Timeline

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Job
folder
Project

Résumé

Jobs verified_user 0% verified
  • Landing
    Landing
    Landing
    Jun 2022 - Current (4 years 4 months)
  • Teleperformance Spain
    Bilingual Agent
    Teleperformance Spain
    • Receiving Calls
    • Data verification
    • Use of various registration systems
    • Assistance in account statements
    • Record of disputes
    • Empathize with members
    • Active listening
    • Member service

    COMPETENCIES & SKILLS
    English | Advanced ● MS Excel | Advanced ● Organization ● Strategic planning ● Innovative vision ● Teamwork ● Effective leadership ● Adaptability ●Analytical capacity ● Assertive communication ● Knowledge of ICT ● Sense of urgency ● Prioritization ● Time management ● Autonomous learning ● Initiative ● Problem solving
  • C
    Supervisor
    CCSMART
    • Supervision and control of coordinators
    • Customer Support
    • Formulation of objectives
    • Optimize procedures
    • Performance with metrics
    • Preparation of reports
  • Citibanamex
    Collection Executive
    Citibanamex
    • Handling of Inbound and Outbound calls
    • Registration of personal data
    • Systems Management
Education verified_user 0% verified
  • P
    Bachelor's degree Law UPM
    Pontifical University of Mexico
Projects (professional or personal) verified_user 0% verified
  • Landing
    Landing
    Landing
    Jun 2022 - Current (4 years 4 months)