Pallavi Rajani

Knowledge Manager in IPsoft

Unilever

Nov 2016 - Sep 2017 (11 months)

Working with Unilever as client.

Knowledge Manager

IPSOFT

Nov 2016 - Sep 2017 (11 months)

Responsibilities Client: Unilever / Role Played ✓ Implementation of Knowledge Management Strategies and Initiatives in various Business Units ✓ Facilitating, promoting and supporting Client Service Owners on the utilization of the knowledge management platform-Remedy ✓ Formatting and structuring knowledge assets submitted for publication in the knowledge Repository ✓ Integration of Knowledge Management tools and systems ✓ Knowledge Repository creation with assets such as best practices, lessons learned, research reports among others for publication ✓ Publishing Monthly Reports - Knowledge management performance transactions and reports ✓ Identification and implementation of process improvement across the business uni

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Deputy Manager Delivery Management Office

UE GEO Delivery Unit

Oct 2016

looking after UE GEO Delivery Unit from Aug 2014 until December 2015. I was working as the SPOC for 20 customers

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Project Coordinator in Transition & Transformation

team for HCL Technologies Ltd

Jan 2016 - Current (9 years 5 months)

till

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Senior Specialist

HCL ISD

Jan 2013 - Aug 2014 (1 year 8 months)

for the Project "Cummins" • Worked as Track Lead - Knowledge Management team & Technical and Process trainer

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Program coordinator | Transition & Transformation team

HCL TECHNOLOGIES LTD.

Mar 2010 - Oct 2016 (6 years 8 months)

Responsibilities Project Coordinator / Role Played Client: Lantmannen (Sweden) Lantmännen is an agricultural cooperative owned by virtually all active farmers in Sweden. Lantmännen's core mission is to provide members with seed, fertilizer, animal feed and other essential agricultural services. ✓ Communication with the customer to know the process and their requirements ✓ Prepare the documents related to work, which needs to be taken care by the offshore technical/project team ✓ Make the team aware off the works and it's procedure through meetings ✓ Working along with project managers on the project plan and discussing the cost elements related to milestones ✓ Initiating workshops among different audience. (Technical,

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Process Trainer for Services Desk Operations

Mar 2010 - Feb 2012 (2 years)

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Technical Support Officer

HCL TECHNOLOGIES LTD.

Nov 2008 - Dec 2009 (1 year 2 months)

Pallavi Rajani

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Pallavi's behavioral traits
Pallavi's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.