Versatile and results-focused professional with a track record of managing client portfolios, optimizing internal operations, and driving cross-functional initiatives across SaaS, healthcare, advertising, finance, and construction sectors. Skilled in account management, vendor coordination, platform enhancement, and performance analysis. Adept at leading onboarding, upsell strategies, and collections while partnering with design, IT, and sales teams to improve customer experience, operational flow, and revenue outcomes.