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Pablo Vega

About

Detail

San José, San José Province, Costa Rica

Contact Pablo regarding: 
work
Full-time jobs
Starting at USD2.5K/month
Flexible work
Starting at USD15/hour
person_search
Finding candidates
connect_without_contact
Finding mentors
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Smartsheet
    Customer Support Representative at Brandfolder
    Smartsheet
    Aug 2023
  • LanguageLine Solutions
    Spanish & English Interpreter
    LanguageLine Solutions
    Nov 2022 - Aug 2023 (10 months)
    Assisted foreign language-speaking clients with inquiries Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns Interpreted conversations between foreign language-speaking clients and others
  • Amazon
    AVOC Associate
    Amazon
    Feb 2022 - Aug 2022 (7 months)
    Watching the video of the event, understand it thoroughly and make best use of the human judgement and available resources to resolve it Able to systematically escalate problems or variance in the information to the relevant owners/ teams / managers, according to processes and standard. Analyze and detect exceptions Demonstrated creativity and resourcefulness through the development of innovative solutions Passionate about learning and committed to continual improvement Gained extensive knowledge in data entry, analysis and reporting Proved successful working within tight deadlines and a fast-paced environment
  • Sykes
    Senior Customer Service Associate
    Sykes
    Jul 2019 - Feb 2020 (8 months)
    Identified problems and investigated solutions to offer answers to solve questions from customers using the given channel of communication. Documented correctly the data base using the given tools in order to keep track of costumer requests through data entry. Met established individual and team performance targets, including customer service, productivity, and quality standards. Followed up on customer issues until resolution such as requests, transactions, information changes, or any other issue addressed by the customer. Trained new employees during their onboarding phase.
Education verified_user 0% verified
  • Universidad Fidélitas
    Bachelor of Engineering
    Universidad Fidélitas
    May 2022 - Dec 2025 (3 years 8 months)
  • T
    Chemistry
    The Interaction Design Foundation Universidad de Costa Rica UCR
    Aug 2021 - Current (4 years 9 months)