Dedicated and reliable customer service/support representative with over ten years of experience, providing quality care for ultimate customer satisfaction. Also passionate about marketing/sales with more than 5 years of work experience in the sector. Committed to working professionally and diligently on behalf of a company. Skilled in remaining calm and courteous during high-pressure situations. Proven ability to establish and maintain excellent communication and relationships with clients. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Devoted to identifying customer needs and delivering effective solutions to all problems. Skilled and experienced in understanding and management of data, with several years of experience effectively managing data driven projects from conception to completion. Adept at receiving and monitoring data from multiple data streams, including high proficiency with Excel data sources. Bringing forth the ability to synthesize quantitative information and interact accordingly with colleagues and clients. Great time management skills combined with a superior knowledge of the customer service industry. Bilingual in Spanish and English, hardworking, and ready to join my next team.
