Product and Service Development Analyst
Rentingcolombia
May 2019 - Nov 2020 (1 year 7 months)
• Led UsadosCom project, consistently meeting sprint goals and achieving a 95% satisfaction rate in sprint retrospectives. Applied CAPA strategies to enhance project delivery, including Continuous Improvement Workshops, Post-Launch Reviews,Risk-Based Project Planning, Risk Management plans, and Interdepartmental Collaboration. • Structured risk policies, leading to a 20% improvement in the efficiency of credit study processes. Applied CAPA methodologies to refine risk policies and credit study processes: • Successfully launched new products and services, contributing to a 30% increase in market penetration. • Managed new product/service projects, including E-commerce, risk policies, and electric mobility initiatives. • Structured risk