Pablo Cuervo

Dedicated and highly organized with over 6 years of experience in customer service and team management. Proven ability to lead, train, and motivate high-performing teams while maintaining a strong focus on service quality and operational efficiency. Skilled at handling fast-paced, high-pressure environments, managing KPIs, and driving continuous improvement through coaching and performance monitoring. Experienced in using tools and systems to streamline communication, support team development, and ensure consistent customer satisfaction