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Proretoque
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Madrid, Community of Madrid, Spain
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Jobs
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- GFormador en Competencias DigitalesGrup Pitagora FormaciĆ³n y ConsultorĆa en Recursos HumanosFeb 2025Como formador en el curso de competencias digitales me he encargo de que los alumnos consigan las competencias bĆ”sica para poder trabajar en un entorno digital usando todas las herramientas que tienen a su disposiciĆ³n , desde herramientas de IA a Excel, para que su trabajo sea eficiente, Ć”gil y productivo.
- PPrincipal CEOProRetoquephotoMay 2018 - Current (7 years 2 months)ProRetoque.Photo es un servicio de retoque digital de imĆ”genes para fotĆ³grafos, empresas y profesionales del e-commerce. Es rĆ”pido, de gran calidad y econĆ³mico. ProRetoque agiliza el retoque de fotografĆas. El funcionamiento es muy sencillo! Solo tenĆ©is que subir las imĆ”genes, elegir tus retoques y nosotros nos encargamos del resto. RecibirĆ©is vuestras fotos en el plazo que nos indiquĆ©is, incluso en 12h, listas para subir directamente en tu web.
International Key Account ManagerCatawikiSep 2016 - Dec 2017 (1 year 4 months)As Inside Sales Account manager I contribute to the realization of Catawiki's commercial auction targets through the support of the sales & marketing divisions. I build sound relationships with my portfolio of Key Accounts and I am responsible for maintaining and growing these account per quarter. I am also responsible for qualifying, contacting and updating a healthy pipeline of new business to increase marketshare. I also detect market developments, and am able to quickly and effectively adapt to notable changes. I work well independently but also am a team player and thrive when sharing knowledge and innovative ideas. - Business Development - Procedures Development - Market Analysis - Acquisition and Branding - Cold Calls, Calling Pr- European Channel ResearcherGracenoteJul 2014 - Sep 2016 (2 years 3 months)My role as a European Channel Editor is to enhance TV, movie, entertainment and international sport data for Spanish market. I am in charge of providing and keeping an accurate database of TV listings for several channels in Spain, taking ownership in reaching deadlines. Part of my main duties: - Create schedules for different Spanish TV Channels. - Consolidate data content and new program information and sport events in databases. - Maintain accurate database information and provide updating of outdated information, researching the missing data. - Initiate, track and maintain communication with broadcasters, and relevant content providers to achieve results. - Ensure the accuracy of database information and authenticity of program i
- Marketing ResearcherIpsosFeb 2014 - Jul 2014 (6 months)PRISMS Project EMS Project (normal & business)
- TCustomer and Sales RepresentativeTomTomJan 2011 - Feb 2014 (3 years 2 months)As Technical and Sales Advisor I contribute to maintain a strong passion for solving problems and helping customers, acting as a first line of relationship management. Providing excellent first line support for resolving customer technical/logistic/payment issues and all doubts about the company process or any other customer issues. Research with the customer to fully diagnose the issue and delivering the best solution for customers, even determine resources required to resolve more complex cases, providing information to customers, selling devices and branding of products and services for TomTom. Other duties: Assist on improving templates and working procedures within customer service Customer Satisfaction award Cross-Selling (Best
- Sales Management. Telefonia Granatel 2000 S.L. (& GOBILE)VodafoneApr 2007 - Sep 2010 (3 years 6 months)As Sales Advisor I contribute to the realization of Vodafone's commercial targets through search for new business account via phone, cold calls and references, handling appointments with telecommunications manager. Main duties: Business customer acquisition Wholesale Telecommunications Services and Location GPS blackberry System (maximum knowledge about how you can integrated and adapt your telecommunications services and your GPS system in your company process). Previous studies of customers and custom proposals arising from this previous study (innovation in way of stating customer's proposal). Give trainings for new hires. Implementing new sell tools adapted individually to each customer. Annual objectives achieved. (best goal: 130%
Education
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- Programa superior, Business Administration and Management, GeneralEAE Business SchoolJan 2017 - Dec 2017 (1 year)Programa superior en administraciĆ³n y direcciĆ³n de empresas)
- Programa de GestiĆ³n Internacional de la Pyme, International BusinessEOI Business SchoolJan 2009 - Dec 2010 (2 years)
- Emaster, Marketing & Cormercial ManagementESIC Business Marketing SchoolJan 2007 - Dec 2009 (3 years)1er Puesto del Ranking de MĆ”steres Nacionales especializados en Marketing Proporciona una especializaciĆ³n prĆ”ctica en estrategias de Marketing y en la planificaciĆ³n y el desarrollo de acciones operativas, siempre enfocadas hacia los objetivos con criterios de rentabilidad y liquidez, que en la actualidad son aplicados en las empresas.
- Diplomatura, Ingenieria ElectronicaUniversidad de JaƩnJan 2003 - Dec 2006 (4 years)
Projects
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- EEmail Marketing Article for Copernica B.V.Sep 2013ANALYZING 4 QUESTIONS TO FIT THE 4 PIECES OF OUR ESP PUZZLE
- EEmail Marketing Article for Copernica B.V.Aug 20133 KEYS TO GET BETTER PERFORMANCE TO YOUR RESULTS AND STATISTICS WHICH ARE CREATED BY ESP's (Email Service Provider)
- ttunos.comDec 2012Marketing management of the tunos.com. The biggest community of tunas in the world
- GGet The Hands! Tomtom International B.V.Jan 2012Project Business idea to increase new device sells, relocate the old ones and improve customer satisfaction.
- PPlan de Marketing para Rural ExperiencesFeb 2009 - Jul 2009 (6 months)Plan de Marketing para turismo rural, sostenible e inteligencia emocional
- rridingandalucia.comWe are a leisure company with 25 yearsā experience, based in the village of BubiĆ³n in the heart of the Alpujarras, south of Granada. We invite you to move on from a traditional, passive holiday to a more active and interesting experience, discovering places of hidden beauty in a spirit of fun and adventure. For this, we propose to travel in the old style: on foot and on horseback. Our main activity is horse-riding. We organise rides by the hour and, particularly, treks of several days on the southern slopes of the Sierra Nevada. We also run incentive trips for companies, including mixed programmes in jeep and on horseback, picnics and visits to the most interesting places in the area such as museums, artisansā workshops, wine bodegas and
Awards
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- TBestTom Tom customer CareJan 2012Best employee VAS in order number in 2012 = 418 orders Best employee VAS in 2012 = 34.499ā¬ 2nd Best VAS RATE 2012 = 12.6%