Vivian Atieno Otieno
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Vivian Atieno Otieno

Vivian Atieno Otieno

About

Detail

Call Center Agent
Nairobi, Nairobi County, Kenya

Contact Vivian regarding: 

work
Full-time jobs
Starting at USD18/hour
Flexible work
Starting at USD18/hour

Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • T
    Sales Representative
    TIFA Research Company
    Sep 2019 - Dec 2019 (4 months)
    Roles and Responsibilities Devised and implemented product strategies for filling market gaps and driving consistent sales. Exceeded sales goals to increase revenue and facilitate selling of new fruit juices in the market. Utilized professional sales techniques to persuasively communicate with clients. Built strong rapport with clients by understanding needs and clearly explaining products. Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • T
    Call Center Agent
    TIFA Research Company
    Apr 2018 - Nov 2020 (2 years 8 months)
    Roles and Responsibility Evaluated customer information to explore issues, develop potential solutions and maintain high quality service. Educated customers on company systems, form completion and access to services. Adhered to company policies and scripts to consistently achieve call time and quality standards.
Education verified_user 0% verified
  • University of Nairobi
    Bachelor of Arts Sociology, Language and Communication
    University of Nairobi
    Jan 2015 - Dec 2020 (6 years)
  • K
    Certificate of Secondary Education Secondary Education
    Kibutha Girls High School
    Jan 2010 - Nov 2013 (3 years 11 months)