Oswaldo Lopez

Oswaldo Lopez

About

Detail

International Business
Bogotá, Bogota, Colombia
Contact Oswaldo regarding: 
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Full-time jobs

Timeline

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Job
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Education

Résumé

Jobs verified_user 0% verified
  • Kaplan International Languages
    Central and North America B2B Account Manager
    Kaplan International Languages
    Feb 2023 - Current (3 years 9 months)
  • F
    Operations Supervisor
    Faith Deliveries Corp
    Jul 2020 - Aug 2022 (2 years 2 months)
    Colombian satellite office supervisor, in charge of a team and a fleet of truck drivers in the United States.

    -Training new hires drivers.

    -Dispatchers Training.

    -Control operative income reporting.

    -Payroll calculation and follow-up, including novelties and deductions.

    -Filing taxes such as IFTA tax, IRP tax, KYU tax, NM WDT and the Oregon Mileage Report.

    -Negotiating loads with broker representatives and maintaining commercial relationships with them.
  • Concentrix
    Bilingual Agent: English - Spanish
    Concentrix
    Jan 2020 - Jul 2020 (7 months)
    Customer service representative in charge to assist American customers according to their requirements.
  • Teleperformance Colombia
    Bilingual Supervisor: English - Spanish
    Teleperformance Colombia
    Aug 2019 - Jan 2020 (6 months)
    - Coaching of agents focusing on specific behaviors in order to drive results on a timely manner.
    - Action plan creation focused on improve agents’ operative skills development.
    - Tracking and monitoring of goals required by the company.
    - Team’s performance quality monitoring.
  • Teleperformance Colombia
    Bilingual Agent: English - Spanish
    Teleperformance Colombia
    Apr 2019 - Aug 2019 (5 months)
    Customer service representative in charge to assist American customers according to their requirements.
  • Teleperformance Colombia
    Bilingual Agent: English - Spanish
    Teleperformance Colombia
    Apr 2019 - Aug 2019 (5 months)
    Customer service representative in charge to assist American customers according to their requirements.
  • Manhattan Language School
    English Teacher
    Manhattan Language School
    May 2018 - Jan 2019 (9 months)
    Class development of all-ages students divided into classes of A1, A2, B1 and B2 levels in a reduced class system.
  • Universidad cooperativa de Colombia
    Intern
    Universidad cooperativa de Colombia
    Apr 2016 - Aug 2018 (2 years 5 months)
    -Selection of scholarships beneficiaries for economic assistance.
    -Academic mobility database management.
Education verified_user 0% verified
  • Universidad de Extremadura
    Master's Degree in Marketing Management, Marketing
    Universidad de Extremadura
    Jan 2016 - Dec 2017 (2 years)
    Skills: Dirección y desarrollo de equipos de trabajo
  • Š
    International academic exchange, International Business
    Šiauliu Universitetas
    Jan 2015 - Dec 2015 (1 year)
  • Universidad del Tolima
    International Business, Management and Administration
    Universidad del Tolima
    Jan 2012 - Dec 2016 (5 years)