System Analyst
Quaker State Occidente
Jan 2014 - Jan 2016 (2 years 1 month)
Provided support, management, and implementation of the SAP Business One ERP across four company locations (Jalisco, Michoacán, Sinaloa, and Sonora), including remote system support, server and PC maintenance, network supervision, and user communication. Managed product registration, inventory discrepancy resolution, and report generation such as income statements and sales reports. Administered Sugar CRM, configured Windows servers, and performed PC setup and maintenance for staff according to management requests, ensuring proper system functionality and seamless operational continuity.