Osmin Contreras

Jobs 0% verified

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Sales and Support Manager

Issa

Apr 2020 - Current (6 years 5 months)

• Responsible for billing current and new clients, preparing quotes, and coordinating equipment for installations. • Identified customer needs and created custom solutions. • Managed social media outreach to attract new potential clients.
F

Sales & Customer Service Representative

Focus BPO

Aug 2016 - Dec 2019 (3 years 5 months)

• Handled both inbound and outbound calls for sales and customer support. • Led a team of 15 agents, offering training and support to improve their performance. • Helped increase monthly sales and customer satisfaction rates. • Provided customer service and sales support for Boost Mobile clients. • Managed account inquiries, billing issues, and technical support. • First experience in a call center environment.
Customer Service & Sales Agent

Teleperformance

Oct 2015 - Jul 2016 (10 months)

Education 0% verified

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