O
Osiris Isabel Navarro García
About
Detail
Servicio al cliente
Honduras
Contact Osiris regarding:
work
Full-time jobs
Résumé
Jobs
verified_user
0% verified
Customer Service SpecialistGrupo Noa IncJan 2026 - Jul 2026 (7 months)- CCall ExpertCall Center RepresentativeMar 2025 - Dec 2025 (10 months)
- Bilingual RecruiterDigital ExecutiveNov 2024 - Mar 2025 (5 months)• Posted job descriptions and utilized job boards, social media, and networking to identify and attract qualified candidates for door-to-door sales positions. • Conducted initial screenings to evaluate candidates' qualifications, ensuring alignment with the company's needs before advancing them in the hiring process. • Communicated effectively with applicants, providing updates, answering questions, and facilitating a smooth onboarding experience to enhance retention rates. • Leveraged chat support skills to deliver company instructions and updates efficiently, ensuring candidates received timely information throughout the recruitment process.
- RBilingual Executive Assistant / Transaction CoordinatorRealtor's OfficeMay 2024 - Aug 2024 (4 months)• Serve as the primary point of contact for all matters about the Realtor's office, managing the schedule of appointments, meetings, and travel arrangements. • Organize and coordinate relationships with external partners and vendors, ensuring smooth operations and successful collaborations. • Oversee special projects, exercising good judgment in various situations and maintaining a realistic balance among multiple priorities. • Utilize strong written and verbal communication skills in English and Spanish to effectively manage administrative tasks and organizational duties. • Handle a wide variety of activities and confidential matters with discretion, ensuring the utmost professionalism and confidentiality. Additionally, provided excep
- Call AgentCustomer supportJul 2022 - Jan 2024 (1 year 7 months)• Answering and responding to customer inquiries via phone, email, or chat promptly and professionally. • Address all customer questions and concerns and provide solutions to the issue. • Assist customers with order placement, tracking, and modifications. • Continue to monitor processes and implement new ones as needed. • When needed, investigate and resolve customer complaints and problems, aiming for first-call resolution. • Escalate complex issues when necessary to leadership. • Develop and maintain a deep understanding of our products and services and, in turn, provide accurate information to customers. Additionally, I utilized skills in managing subscription communities by reviewing insurance policies for each member, ensuring accurate
- OProject and Office Manager AdvisorOffice MinisterMay 2021 - Jul 2022 (1 year 3 months)Como Project and Office Manager Advisor, fui responsable de la gestión general de la oficina, asegurando que los suministros estuvieran siempre disponibles y ordenando el equipo necesario para mantener la eficiencia operativa. Dirigí y gestioné el equipo de la firma, estableciendo políticas y programas en el ámbito de la logística institucional para el suministro de bienes y servicios, así como la gestión del talento humano, la administración de documentos, y la supervisión de servicios de limpieza, vigilancia, transporte y mantenimiento. Además, controlé y evalué el desarrollo de programas y actividades en cada una de las áreas asignadas a la Secretaría y al personal a mi cargo. Gestioné agendas, incluyendo la programación de citas, reunio
- MTechnical AssistantMotagua River CommissionAug 2019 - May 2021 (1 year 10 months)• Carry out procedures and coordination for the development of technical cooperation actions at the inter-institutional and bilateral levels. • Support (when appropriate) in the initiation of projects, follow-up on project status, and aid in the preparation of final reports. • Coordinate with the technical counterparts in the national and bilateral technical table when required. • Answering phone calls, responding to emails, and drafting letters as requested • Researching topics related to the company or industry, and gathering information for reports or presentations. • Interacting with clients and customers via phone or email, and resolve any issues they may have.
- Customer Service RepresentativeKnoah SolutionsSep 2017 - Mar 2019 (1 year 7 months)• Interacting with clients and customers via phone or email and resolve any issues they may have. • Take calls, chat sessions, social media, or incoming emails from customers. • Attend customer complaints, creating the case in the system and directing it to the corresponding area for prompt resolution.
Education
verified_user
0% verified
- Degree in International RelationsCatholic University of HondurasSep 2011 - Dec 2016 (5 years 4 months)
- CBachelor of Science and LetterCEAD Christian SchoolFeb 2009 - Jun 2011 (2 years 5 months)
Projects (professional or personal)
verified_user
0% verified
- WWomen in the Arts WomenJan 2022 - Aug 2022 (8 months)in the Arts is a project that proposes artistic creation workshops for children of public schools in Tegucigalpa, developing the components of drawing, painting, dance, and visits to galleries and museums. In addition, its objectives are to contribute to the artistic development of the country through education, promotion, and dissemination of different expressions.