O
Oscar Uriel Martinez Santos
About
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Sonora, Mexico
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work
Full-time jobs
Résumé
Jobs
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- SCustomer Service RepresentativeSSG (social services group),Oct 2022 - Apr 2025 (2 years 7 months)• Handled customer complaints and inquiries in a courteous and efficient manner. . Demonstrated excellent communication skills, both verbal and treated everyone equally. Auto pro hispand . Back to back calls, can work well under pressure. • have taken over 1000+ calls a day no problem, commission based had to work for your money. • cold calling 98 percent rejection rate but still always managed to always make a sale or transfer wherever i go i learn and apply all my skills to the job.
- DCustomer Service RepresentativeDish Network,Jan 2017 - Jan 2023 (6 years 1 month)• Diagnosed issues through process of elimination by asking probing questions. • Provided technical support for customers via phone, responded to customer inquiries promptly and professionally.
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Education
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High School DiplomaRoosevelt UniversityMay 2012 - May 2025 (13 years 1 month)
Projects (professional or personal)
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- MeDale CarnegieApr 2022 - Oct 2025 (3 years 7 months)Sales