Oscar Santiago Castro Garay

Oscar Santiago Castro Garay

About

Detail

International business
Colombia

Contact Oscar regarding: 
work
Full-time jobs
Starting at USD1.4k/month
Flexible work
Starting at USD6.25/hour
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • RocketLevel
    Appointment Scheduler public Remote experience
    RocketLevel
    Feb 2026 - Current (5 months)
  • Kuehne + Nagel
    Sea logistics operational care expert
    Kuehne + Nagel
    Jun 2025 - Current (1 year 1 month)
  • P
    Commercial Assistant in Foreign Trade
    Panamerican Zinc
    Aug 2024 - Current (1 year 11 months)
  • P
    Booking Assistant in Foreign Trade
    Panamerican Zinc
    Feb 2024 - Aug 2024 (7 months)
  • P
    Booking and logistic assitant
    Panamerican Zinc
    Jan 2024 - Current (2 years 6 months)
    As an International Trade Assistant in bookings and logistics, I was responsible for coordinating and managing the logistics of international shipments, ensuring timely and efficient delivery of goods. My role involved liaising with various stakeholders to facilitate smooth operations and maintain compliance with trade regulations. Additionally, I utilized my skills in sales to negotiate rates and fleets with carriers and shipping lines, which contributed to cost-effective logistics solutions. This experience also enhanced my understanding of customer success principles, as I worked to ensure that client needs were met throughout the shipping process, ultimately supporting business development initiatives within the organization. Furthermor
  • Modelkite Inc
    Sales Account Manager
    Modelkite Inc
    May 2022 - Nov 2023 (1 year 7 months)
    As a Sales Account Manager, I was responsible for developing and maintaining strong relationships with clients, identifying their needs, and providing tailored solutions to drive sales growth. I collaborated closely with cross-functional teams to ensure customer satisfaction and timely delivery of services. Additionally, I utilized my experience in dispatch management to oversee the logistics of truckload movement across the US and Canada, ensuring efficient operations and enhancing service delivery for our clients. This logistical expertise allowed me to better understand the supply chain dynamics, ultimately contributing to improved client relationships and sales performance.
  • S
    Sales Director
    SOLUCIONEI Consultores
    Nov 2021 - May 2022 (7 months)
  • A
    Account Manager and team lead
    Alpine Health Colombia S.A.S
    Oct 2018 - May 2022 (3 years 8 months)
    As an Account Manager and team lead, I was responsible for managing client relationships, ensuring customer satisfaction, and driving sales growth. I led a team to develop strategic account plans and coordinated efforts to meet client needs effectively. Additionally, I utilized Microsoft 365 to organize and track sales data, which enhanced our ability to monitor performance and streamline communication within the team. This integration of technology allowed for better data management and improved overall efficiency in our sales processes.
  • A
    Senior Sales Account Executive
    Alpine Health LLC
    Oct 2018 - May 2022 (3 years 8 months)
  • T
    Freight Broker
    Tradex USA Logistics LLC
    Mar 2018 - Jun 2018 (4 months)
  • B
    Inside Representative
    Bpo leader sas
    Sep 2017 - Mar 2018 (7 months)
  • B
    Inside Representative
    Bpo leader sas
    Sep 2017 - Mar 2018 (7 months)
  • B
    Inside Representative
    Bpo leader sas
    Sep 2017 - Mar 2018 (7 months)
  • L
    Ventas
    La tienda FUCS
    Feb 2017 - Sep 2017 (8 months)
  • Convergys
    Customer Service representative
    Convergys
    Jun 2016 - Apr 2017 (11 months)
  • Convergys
    Bilingual Customer Service Representative
    Convergys
    Mar 2016 - Jun 2016 (4 months)
    As a Bilingual Customer Service Representative, I was responsible for providing exceptional support to customers in both English and Spanish, addressing inquiries and resolving issues efficiently. I utilized my strong communication skills to ensure customer satisfaction and foster positive relationships. Additionally, I leveraged my experience in sales, as I often sold services after troubleshooting customer issues, which contributed to enhancing the overall customer experience and driving business growth.
  • Sitel
    Bilingual Customer Service Representative
    Sitel
    Aug 2015 - Feb 2016 (7 months)
    As a Bilingual Customer Service Representative, I provided exceptional support to customers in both English and Spanish, addressing inquiries and resolving issues efficiently to enhance customer satisfaction. I utilized my communication skills to ensure clarity and understanding, fostering positive relationships with clients. Additionally, I leveraged my ability to pitch new services effectively after resolving troubleshooting issues, which contributed to increased customer engagement and service adoption.
  • Sitel
    Bilingual Customer Service Representative
    Sitel
    Aug 2015 - Feb 2016 (7 months)
    As a Bilingual Customer Service Representative, I was responsible for providing exceptional support to customers in both English and Spanish, addressing inquiries and resolving issues efficiently. I utilized my communication skills to ensure customer satisfaction and fostered positive relationships. Additionally, I began my journey in sales by identifying opportunities to sell services after troubleshooting customer issues, which not only enhanced the customer experience but also contributed to the overall success of the team. I effectively employed my pitching skills to introduce new services, further enriching customer interactions and driving team performance.
  • Sitel
    Bilingual Customer Service Representative
    Sitel
    Aug 2015 - Feb 2016 (7 months)
    As a Bilingual Customer Service Representative, I provided exceptional support to customers in both English and Spanish, addressing inquiries and resolving issues efficiently. I utilized my strong communication skills to ensure customer satisfaction and fostered positive relationships. Additionally, I leveraged my experience in sales, as I often sold services after troubleshooting customer issues, which contributed to enhancing the overall customer experience and driving revenue growth.
  • S
    Customer service and sales representative
    Sitel de Colombia,
    Jul 2015 - Apr 2016 (10 months)
  • Teleperformance
    Bilingual Customer Service Representative
    Teleperformance
    Nov 2014 - Aug 2015 (10 months)
  • Teleperformance
    Bilingual Customer Service Representative
    Teleperformance
    Nov 2014 - Aug 2015 (10 months)
    As a Bilingual Customer Service Representative, I provided exceptional support to customers in both English and Spanish, addressing inquiries and resolving issues efficiently. I utilized my strong communication skills to ensure customer satisfaction and fostered positive relationships. Additionally, I leveraged my experience in sales, as I often sold services after troubleshooting customer issues, which contributed to enhancing the overall customer experience and driving revenue growth. I also employed pitching techniques to effectively introduce new services to customers, further solidifying their trust and satisfaction with our offerings.
  • Teleperformance
    Bilingual Customer Service Representative
    Teleperformance
    Nov 2014 - Aug 2015 (10 months)
  • T
    Customer service and sales representative
    Téléperformance Colombia S.A.S,
    Nov 2014 - Jul 2015 (9 months)
  • I
    Independent guitar professor
    Jul 2013 - Nov 2013 (5 months)
Education verified_user 0% verified
  • Universidad Piloto de Colombia
    Negocios internacionales
    Universidad Piloto de Colombia
    Jan 2014 - Dec 2019 (6 years)
Projects (professional or personal) verified_user 0% verified
  • T
    Training new employees