Oscar Roberto Gomez Ortiz

Oscar Roberto Gomez Ortiz

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Learning Advisor
Sonora, Mexico

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Résumé


Jobs verified_user 0% verified
  • ELVTR
    Learning Advisor
    ELVTR
    Mar 2022 - Aug 2025 (3 years 6 months)
    Closed high‑value deals with pre‑qualified leads by applying strategic persuasion techniques and a consultative approach, consistently driving revenue growth. Built and nurtured strong client relationships, accurately identifying needs and aligning personalized educational and professional solutions to maximize satisfaction and retention. Monitored and analyzed key business performance metrics, consistently exceeding sales targets and contributing to sustained team success. Leveraged CRM systems to manage call records, track opportunities, and ensure full traceability of client interactions, strengthening pipeline visibility. Executed upselling and cross‑selling strategies across diverse product lines, including courses in creative indu
  • Expat Assurance
    International Health Insurance Consultant
    Expat Assurance
    Nov 2021 - Feb 2022 (4 months)
    Managed and expanded an international client portfolio, successfully selling multiple medical insurance options to expatriates in Mexico, the United States, and Europe. Specialized in designing policies tailored to each client’s financial capacity and geographic coverage needs, ensuring solutions that balanced affordability with comprehensive protection across borders. Applied a consultative sales approach to build trust with multinational families, professionals, and corporate clients, consistently closing high‑value deals while maintaining long‑term relationships. Leveraged CRM systems to track interactions, monitor performance, and guarantee transparency throughout the sales cycle.
  • ATT México
    Client Services and Sales Specialist - North American Clients
    ATT México
    Jan 2021 - Oct 2021 (10 months)
    Managed accounts for North American clients, providing sales and service for phones, mobile devices, tablets, and DirectTV packages. Delivered personalized solutions by understanding client needs and aligning products with their lifestyle and budget. Applied a consultative approach to strengthen customer relationships, ensuring satisfaction through responsive service and tailored recommendations. Consistently met and exceeded sales targets by combining product expertise with persuasive communication strategies. Negotiated billing and monthly plans with clients, resolving disputes and optimizing payment structures to maintain loyalty and reduce churn. Leveraged CRM systems to track account activity, monitor performance, and ensure transpar
  • Rci latinoamerica
    Team Leader Anciliaries
    Rci latinoamerica
    Sep 2017 - Sep 2020 (3 years 1 month)
    As Team Leader Anciliaries, I led sales teams to consistently achieve and exceed performance targets, delivering measurable results across multiple business units including Travel Smart, Vidanta, and the luxury brand The Registry Collection. I designed and implemented training programs focused on closing techniques, strategic approaches, and live performance monitoring, ensuring agents developed the skills necessary to drive conversions. I provided side-by-side coaching and real-time guidance, fostering a positive and productive environment that motivated teams to reach their goals. Additionally, I implemented shift-bid strategies to enhance workforce productivity and engagement, aligning schedules with business needs while maintaining em
  • O
    Owner
    OGs Car Wash
    Aug 2014 - Dec 2016 (2 years 5 months)
    Lavado interior, lavado exterior, aspirado, secado, lavado de motor, encerado express, car wash mobile
  • F
    Shipping Coordinator
    Fundidora de Cananea SA de CV
    Aug 2011 - Jun 2014 (2 years 11 months)
    Shipping Coordinator, Supply chain, Administrative assistant
  • VCST de Mexico SA de CV
    Heat treatment
    VCST de Mexico SA de CV
    Jan 2008 - Jan 2009 (1 year 1 month)
Education verified_user 0% verified
  • I
    Engineer's Degree
    Instituto Superior Tecnologico de Cananea
    Jan 2014 - Dec 2018 (5 years)
Awards verified_user 0% verified
  • R
    1st place Competition Grand Sirenis Riviera Maya
    Rci and Grand Sirenis Riviera Maya
    Nov 2018
  • RCI
    FAM TRIP CANCUN 2018
    RCI
    Jun 2018
    Familiarization trip in 32 All Inclusive resorts in Cancun and the Mayan Riviera based on performance.