OSCAR HELIODORO RODRIGUEZ PARRA

I am looking for new roles. I will feel glad to have the opportunity to help your company deliver success. With my solid experience in different roles and good knowledge of technology, I believe I can be a great fit. Currently, I am working as a Customer Care Agent at Apex Systems, where I provide top-notch assistance in resolving account compromises, technical support, and various inquiries using web based data systems. My exceptional communication skills and ability to think in innovative solutions have earned me a good reputation between my partners. Prior to that, I was a Technical Support Specialist at Think Future Technologies, where I developed further in my HTML, CSS and JavaScript coding skills while troubleshooting API integrations, live streaming, and web traffic performance issues. My time there taught me to work effectively under pressure and with few tools but a great team. I also performed as a Driver Services Coordinator with Arrive Logistics. Here, I was responsible for monitoring land haul pickup and delivery times, handling documentation, and ensuring that the services were provided without any issues. This experience has taught me the value of time and attention to detail, and I had the pleasure to collaborate with different companies delivering great results. As my last studies, I am a graduate from a B.Sc. in Nanotechnology Engineering from Universidad de Guadalajara, I have also gained valuable experience volunteering as a Network Administrator and laboratory research assistant in my university. Alongside my degree, I hold diverse certificates in soft skills, Project Management, IT, CSS, Python and JavaScript Development—I have a great dedication to learning and personal growth. I am confident that my diverse background and passion for providing exceptional service will help me find a place where I can grow and develop. My ability to adapt and my great interpersonal skills will add value to your team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your success. Best regards, Oscar Heliodoro Rodriguez Parra