Orquídea Guillén Aguilar

More than 21 years of experience supporting business units and coordinating resources, teams and information on projects and initiatives that impact the growth and diversification of the business. Ensuring sales planning and evaluation through strict project monitoring and efficient revenue recognition. Collaborating with continuous improvement and process optimization to achieve customer satisfaction and loyalty. High focus to lead and document compliance and deviations of sales forecast. Understand the models, businesses and requirements of the internal and external client to communicate the value proposition. Strengthen brand presence by developing marketing and sales strategies. Led initiatives to improve customer experience and service. Centralize and share business intelligence information to support the achievement of company objectives aligned with strategic planning. Engineer with an MBA in Strategic Marketing, operational - tactical - strategic liaison with strong skills to build positive relationships and strengthen effective and timely communication channels with all levels and functions of the organization. Lead and negotiate with multifunctional work teams. Promote synergies and create results oriented collaborative scenarios. Drive conflict resolution towards win-win. Adaptation, flexibility and agility to collaborate in ambiguous, dynamic and challenging environments. Passionate about teamwork to overcome challenges with diligence, reliability and global vision. Skills  Organization and time management.  Communication, leadership and negotiation.  Proactivity and teamwork.  Creativity, problem solving, and decision making.  Customer focus and results.  Autonomy, empathy and collaboration. WA & TEL +52 722 154 0875 orquidea.guillen@gmail.com