Opeoluwa Mosuro

Opeoluwa Mosuro  new_releases

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Customer Service Associate
Ontario, Canada

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Timeline


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Résumé


Jobs verified_user 0% verified
  • H
    Global Internship
    Hash Analytic
    Apr 2020 - Jun 2020 (3 months)
  • Access Bank PLC
    Team Member, Retail Operations
    Access Bank PLC
    Aug 2018 - Dec 2020 (2 years 5 months)
    - Processing of Western Union, MoneyGram, Custom duty and other international payments. Enrollment of customers on bank's e-channels and promoted the products and services to customers. • Completed special procedures for customers such as ordering ne
  • G
    CIS Intern
    Guaranty Trust Holding Company
    Jan 2018 - Mar 2018 (3 months)
  • GUARANTY TRUST BANK PLC
    Customer Service Rep Intern
    GUARANTY TRUST BANK PLC
    Jan 2018 - Jul 2018 (7 months)
    - Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts. Used the bank's troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise
  • Q
    Operations Manager
    Quality Feeds
    Oct 2017 - Jan 2018 (4 months)
  • M
    Life Insurance Intern
    Mutual Benefits Insurance
    Sep 2016 - Jan 2017 (5 months)
    - Processed eligibility and benefits verification and authorization requests. Tracked all pending authorizations to resolve discrepancies and avoid revenue loss. • Maintained high standards of customer service by building relationships with clients.
  • Q
    Account Clerk
    Quality Feeds
    Aug 2011 - Aug 2013 (2 years 1 month)
Education verified_user 0% verified
  • Cambrian College of Applied Art
    Post Graduate Certificate
    Cambrian College of Applied Art
    Jan 2021 - Current (4 years 8 months)
  • University of Lagos
    B.Sc. Actuarial Science
    University of Lagos
    Jan 2014 - Jan 2017 (3 years 1 month)