Olwethu Goqwana

Snr. Pre-Sales Enginer / BoM Specialist|

CDW

Jun 2024 - Current (2 years 2 months)

• Lead technical pre-sales engagements and solution designs. • Specialize in Bill of Materials (BoM) creation for complex IT projects. • Support sales teams with tailored solutions and proposals.

Sales Engineer / Core Technical Support

KnowBe4

Mar 2023 - Jun 2024 (1 year 4 months)

In this role, I served as the primary technical resource during the pre-sales process, partnering closely with account executives, IT decision-makers, and technical teams to deliver cybersecurity solutions that aligned with client requirements and organizational risk postures. My role combined deep technical expertise with client-facing responsibilities, ensuring seamless delivery of KnowBe4's offerings across various industries. Key Responsibilities: • Pre-Sales Technical Leadership: Led all technical engagements throughout the sales cycle—from initial discovery through to final solution design. Assessed client infrastructure, security frameworks, and compliance mandates to craft tailored solutions involving KnowBe4's security awareness,

Managed IT Specialist

Vox Telecom

May 2022 - Mar 2023 (11 months)

As a Managed IT Specialist at Vox Telecom, I provided end-to-end technical and pre-sales support across a portfolio of server, storage, networking, and cloud-based solutions. My role required in-depth collaboration with internal teams and clients, ensuring seamless solution delivery from initial engagement through to implementation and post-sales support. Key Responsibilities: • Pre-Sales Technical Support & Consultation: Partnered with the sales team to provide expert technical support during the sales process. Participated in client consultations to understand their current IT infrastructure, operational challenges, and business goals. Recommended appropriate server, storage, and network configurations that aligned with both budget and s

Pre-Sales Engineer

Datacentrix

Jan 2018 - Jan 2022 (4 years 1 month)

As a Pre-Sales Engineer at Datacentrix, I played a strategic role in designing, presenting, and supporting enterprise-grade IT infrastructure solutions across public and private sectors. My focus was on bridging the gap between client needs and technical capabilities by delivering value-driven, scalable solutions in collaboration with the sales and engineering teams. Key Responsibilities: • Client Discovery & Requirements Analysis: Conducted in-depth discovery sessions with prospective and existing clients to understand their infrastructure landscape, business operations, and strategic goals. Captured both functional and technical requirements to inform solution design. • Tailored Infrastructure Solution Design: Designed custom infrastruc

Pre-Sales Engineer

Pinnacle Micro

Jan 2013 - Jan 2018 (5 years 1 month)

In this role, I was responsible for providing technical pre-sales support, solution presentations, and post-implementation guidance for clients across various industries. I worked directly with internal sales teams, vendors, and clients to ensure seamless rollout of server, storage, and networking solutions. Key Responsibilities: • Pre-Sales Technical Support & Client Engagement: Assisted sales teams by conducting needs assessments and recommending appropriate server, storage, and infrastructure solutions tailored to customer environments. Delivered technical guidance during the solution evaluation process, ensuring alignment with business objectives and IT requirements. • Solution Presentation & Demonstration: Conducted live demonstratio

About

Detail

Timeline

Résumé