O

Oluwaseun Akanni

About

Detail

Lagos, Nigeria

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Zebra Technologies
    TECHNICAL SUPPORT SPECIALIST
    Zebra Technologies
    Oct 2024 - Current (1 year 7 months)
    • Provided day-to-day support to customers using Zebra products such as barcode scanners, mobile computers, printers, and RFID devices, helping them solve technical problems quickly and efficiently. • Explained technical solutions in simple terms to customers, ensuring they understood how to use their devices correctly and get the best results. • Diagnosed and fixed hardware and software issues remotely, reducing downtime for businesses in healthcare, retail, logistics, and other industries. • Helped new customers set up their devices and get started, offering training and clear guidance on using Zebra's products and platforms. • Followed up with customers after resolving their issues to make sure they were satisfied and everything was
  • G
    CLINICAL/ OPERATIONS MANAGER
    Genesis Specialist Hospital,
    Jun 2023 - Current (2 years 11 months)
    • Strategic Planning & Clinical Leadership: Collaborating with senior management to design and implement strategic clinical initiatives that align with the hospital's vision, ensuring continuous improvement in patient care and service delivery. • Multidisciplinary Team Coordination: Fostering communication and collaboration between the medical, nursing, administrative, and support teams, promoting synergy across departments to enhance patient outcomes and operational efficiency. • Patient Care Optimization: Developing patient-centered care protocols and leading initiatives to reduce waiting times, enhance patient satisfaction, and ensure the highest standards of medical care are met. • Staff Management & Development: Leading and managin
  • G
    ADMIN/OPERATIONS MANAGER
    Greenwich Healthcare Ltd,
    Nov 2022 - Apr 2023 (6 months)
    • Strategic Planning & Collaboration: Collaborating with the Managing Director to develop and execute comprehensive strategic plans aligned with company objectives, fostering growth and sustainability in the healthcare sector. • Fostering effective communication and synergy among Sales, Logistics, Administration, Finance, and Client Relations departments, enhancing inter-departmental cooperation for streamlined operations. • Orchestrating customer service strategies in alignment with the MD to drive sales growth, ensuring exceptional customer experience and satisfaction as a market differentiator. • Team Management & Development: Directing and guiding the administrative team, providing clear objectives, mentorship, and support to maximi
  • A
    Admin Officer
    Abaringo Hotel,
    Jan 2022 - May 2022 (5 months)
  • N
    Teacher (NYSC)
    Nduo Eduo High
    Nov 2020 - Nov 2022 (2 years 1 month)
  • T
    Customer Service Executive
    The Eye Doctor,
    Apr 2020 - Oct 2021 (1 year 7 months)
    Accountable for delivering comprehensive assistance and support to customers in the organization, ensuring customer satisfaction whilst addressing issues, inquiries, and concerns raised by customers. Coordinating patient registration, data management, appointment booking, and HMO coordination activities. • Efficiently managed patient registration processes, ensuring accurate and up-to-date information in the clinic's records whilst demonstrating excellent organizational skills in managing the systematic transfer of patient files across multiple clinic branches. • Conducted thorough patient eligibility verification with Health Maintenance Organisations (HMOs), ensuring correct billing and reimbursement processes, diligently filling out cla
  • G
    Sales Representative/Customer Support
    Green Life Pharmaceuticals,
    Jan 2018 - Jan 2019 (1 year 1 month)
  • R
    Admin Assistant–
    Renascent group of schools.
    Jan 2012 - Jan 2016 (4 years 1 month)
Education verified_user 0% verified
  • Alison
    Customer Service
    Alison
    Apr 2022 - May 2022 (2 months)
  • Alison
    Human Resource Management
    Alison
    Jun 2022 - Jul 2022 (2 months)
  • SimpliLearn
    Development: Introduction to Project Management
    SimpliLearn
    Aug 2022 - Sep 2022 (2 months)
  • Olabisi Onabanjo University
    BSc. Business Administration
    Olabisi Onabanjo University
    Oct 2016 - Mar 2021 (4 years 6 months)