Olusegun Praise Pelumi

Customer care representative

ICAN

Apr 2025 - May 2025 (2 months)

Handle customer complaints and work to resolve issues quickly and professionally.
Respond to customer questions via phone, email, chat, or in person.
Offer detailed and accurate information about products or services
Guide customers through troubleshooting steps for technical issues.
Check in with customers to ensure issues are resolved and they are satisfied.

B

Virtual Assistant

BAFZG International Services

Jan 2025 - Current (1 year 10 months)

• Scheduled appointments, meetings, and set reminders to ensure efficient time management.
• Prepared petty cash accounts to maintain accurate financial records.
• Communicated and liaised with stakeholders of the company to foster strong professional relationships.
• Booked flights, accommodation, and other travel plans to facilitate smooth business operations.
• Managed emails and other correspondence to ensure timely communication.
• Conducted online research for business-related matters to support informed decision-making.
• Utilized Zoom for scheduling and conducting virtual meetings, enhancing collaboration and communication across the team.

O

Subject Teacher (National Youth Service Corps

Olivet Baptist High School

Nov 2021 - Nov 2022 (1 year 1 month)

• Effectively taught Animal Husbandry and was supervised by the Head of Department • Successfully administered tests, examinations and scored students under the supervision of the corporate teacher and Head of Department • Improved student's scores in exams by 15% using effective teaching methods and class participation

N

Intern

National Centre for Genetic Resources and Biotechnology (NACGRAB)

Apr 2019 - Sep 2019 (6 months)

• Took records of agricultural seeds and issued them to project students • Frequently check for the temperature of the seed banks (Long and short term) • Planted tomatoes according to accession numbers • Worked in a team to load DNA into the PCR machines • Partook in subculture process and collection of plants for culturing • Prepared agarose gel electrophoresis • Created beds for bacopa moneri and assisted in the creation of plants press

Olusegun Praise Pelumi

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Olusegun Praise Pelumi

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