O
Olufunke Mukandas
About
Detail
HR Professional|| Talent Acquisition|| People and Culture
Lagos, Nigeria
Résumé
Jobs
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Group Head, People and CulturelivingApr 2025 - Current (1 year 7 months)- Group Head, People and CultureRoducate formerly Robert John LimitedApr 2025 - Current (1 year 7 months)
- HR/Admin ManagerMartlife Detox ClinicNov 2023 - Dec 2024 (1 year 2 months)
- HR/Admin ManagerMedical Art CenterNov 2023 - Dec 2024 (1 year 2 months)Recruitment & Staffing: Executed recruitment strategies, ensuring alignment with organizational needs. Managed job postings, interviews, onboarding, and successful integration of new employees.
Employee Relations: Fostered a positive work environment by addressing employee concerns and resolving conflicts. Mediated and facilitated conflict resolutions to align with company policies, ensuring employee satisfaction and productivity.
Performance Management: Implemented performance frameworks to assess and enhance employee productivity.
Training & Development: Identified training needs, designed tailored programs, and supported career growth through structured succession planning.
Compliance & Polic - Employee Relations AdvisorntelOct 2022 - Nov 2023 (1 year 2 months)As an Assistant Manager within the Human Resources unit serving as the Employee Relations Advisor assigned to all units within the business, I’m saddled with the responsibility of ensuring a fair and consistent approach to ntel’s HR policies and procedures which includes but not limited to recruitment & selection, performance management, learning & development, employee relations, employee engagement, reward and recognition amongst others thus promoting a positive ER culture within the business, whilst minimizing risks.
• Monitoring changes in employee behavior and devising proactive strategies to improve efficiency and workplace morale.
• Assisting employees with grievances and disciplinary issues.
• Championing emplo - HR Business PartnerntelFeb 2019 - Oct 2022 (3 years 9 months)As the HR Business Partner assigned to Information and Network Services department, my role is to collaborate with the engineers to meet the overall corporate objectives and achieve strategic initiatives by actively engaging them and other employees in all HR related issues amongst others.
• Interface with line managers and provide HR guidance and interpretation when appropriate to engineers within the business unit.
• Support the coaching and training of engineers on employee relations including performance management, policy application and compensation analysis.
• Manages and resolves complex employee relations issues.
• Conducts effective, thorough and objective investigations by participating at all levels - Personal Assistant Office ManagerntelApr 2015 - Feb 2019 (3 years 11 months)As the Personal Assistant to the CEO doubling as the Office manager, my role was an administrative service professional role responsible for diverse set of administrative tasks within the business which includes but not limited to:
• Managed databases and document management systems for the CEO
• Consulted with staff, suppliers and clients on behalf of the business.
• Custodian of the expenses management system for the purpose of reconciliation
• Managed miscellaneous tasks to support other senior managers.
• Organized the office arrangement and managed a wide range of supplies within budget
• Managed CEO’s schedule to ensure coverage of weekly/monthly governance program
• Managed access to the CEO - HR and Compliance OfficerLandmark AfricaJan 2012 - Apr 2015 (3 years 4 months)HR & Compliance Officer
My three years plus (3+) professional experience in Human Resources and Compliance management is more on general HR operations, employee engagement, training & development, staff performance management, disciplinary points application within the business amongst others. My responsibilities includes but not limited to:
● Recruitment and selection of new staff on a need by need basis in accordance to the Nigerian labour law;
● Conduct staff onboarding program for successful hires integrating them into the system of the organization
● Critically monitoring staffs’ data, employee relation issues and attendance at work while dealing with any act of misdemeanor
● Assist and collate result of - Customer Service ExecutiveLandmark AfricaApr 2008 - Dec 2011 (3 years 9 months)● Answering calls in a prompt courteous manner.
● Intensification and follow-up of leads requiring further action.
● Work with the support team to ensure service level requirements are exceeded.
● Adhere to latest training and support standards and procedures.
● Work with customers to ensure that contractual service expectations are exceeded.
● Improving customer service based on client feedback through the development of new policies and procedures.
Education
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- LHigher National Diploma, Quantity SurveyingLagos State University and Technology
- Master in International Human Resources ManagementRome Business School