Oluchi Queen Nkemdirim

Customer Service Representative with 3+ years of experience delivering high-quality support across chat, email, and phone. Skilled in handling customer inquiries, resolving complaints, and processing requests while maintaining a calm, empathetic, and professional approach.
Experienced in using ticketing systems and CRM tools to manage high-volume interactions, ensure accurate record-keeping, and drive customer satisfaction. Known for strong communication, problem-solving, and the ability to manage multiple priorities in fast-paced environments.