Olivia Martiren
About
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Product Owner
Argentina
Résumé
Jobs
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Product ownerFlexitiJun 2022 - Nov 2022 (6 months)Responsible for gathering and prioritizing the list of requirements for future development as part of an MVP design process: a new Flexiti Credit Card with BNPL plans in partnership with MasterCard for the Canadian market. Collaborating with business teams (Operations, Collections, Compliance, Risk and Fraud), technology teams and external partners (Fiserv and Doxim) to align work with the product roadmap for two workstreams: "Customer Master platform" and "Statements". Gathering high-level and detailed-level requirements to prioritize the product backlog, including definition of features, user stories, and acceptance criteria. Working in partnership with the UX design team to build user-centric solutions.- Product ownerNewfold DigitalNov 2021 - Jun 2022 (8 months)Responsible for maintaining and owning the product backlog by providing value to MOJO Marketplace (a marketplace that sells Themes, plugins and graphics all around the world). Prioritizing user stories and associated backlog items to ensure maximum value is delivered. Working closely with different stakeholders and with Product Management to create and maintain a strong product backlog based on business objectives and key results. Managing cross-team communication to resolve customer issues and escalating to the appropriate stakeholders as needed. Deliverables o UX/UI web optimization o Sellers´ email campaign to optimize communication channels and payout processes o Mojo marketplace product shutdown plan, including: o Phased 6-month shutdo
- Digital project managerEYTJan 2020 - Nov 2021 (1 year 11 months)Digital Content & Project Manager for the Global Delivery Service of Argentina. Participating in global business consolidation, commercial and operational projects for various platforms. Web information management, quality supervision and website optimization. Continuous improvement focused on offering new solutions to internal customers. Monitoring and improvement of website KPIs focusing on quality traffic. Cross-domain Project Management for 100mentors program in EY Ripples. Work team coordination and monitoring to meet 2020 EY Mentor´s goals.
- Product ownerVIDA TecAug 2018 - Jan 2020 (1 year 6 months)Responsible for the digital product BiDi - Digital Libraries for universities and companies in LATAM. Creation of the Roadmap for the implementation of the product-driven by the company's, customer's, and market needs. Monitoring of results and main KPI's to ensure continuous improvement; generation and supervision of the digital strategy maintaining the 360-degree view of the product in coordination with the Marketing, Design, Communication, QA and Development Teams; Establishing the priorities of the projects accompanying the changes in requirements through agile methodologies in order to meet business objectives. Meetings with customers to determine their needs, special focus on fomenting client loyalty, legal aspects such as contracts w
- Product ownerAmérica MóvilJan 2015 - Jan 2018 (3 years 1 month)Responsible for the multi-regional "Content" program for Claro video, the América Móvil streaming platform which provides OTT content, SVOD and TVOD, on a range of electronic devices in LATAM countries. Communication and Content Management Supervision. Responsible for creating, delivering and evaluating platforms communications that support the product's goals and strategic business plan. In charge of the "Content" team composed of members from different areas (design, communication, journalism, and marketing). Delegating tasks, monitoring the Team's performance, helping their training and development. Managing operational tasks and projects within the "Content" program. Planning weekly follow-up, training and maintenance. Special focus on
- Team leaderDLA IncJan 2014 - Jan 2015 (1 year 1 month)Editorial Team Leader for Claro video for Brazil and LATAM regions. Responsible for all platform functional content and texts like FAQs, communicational flows, Release Manuals and Call Center walking through tutorials. Coordinating and liaising with various internal areas including IT, Metadata and Web Design to meet the specific area objectives. Task planning, reviewing and supervising teamwork and quality control. Team training focused on ensuring improvement within processes and workflows.
- Sr. producerDLA IncJan 2013 - Jan 2014 (1 year 1 month)Publishing and editing the content of Claro video streaming platform in LATAM countries. Editing and proofreading functional texts for multi-device and multi-regional products. Reviewing and validation of the product before launches of new product features. Updating and weekly testing of the site content in several countries, according to the objectives of the regional and local programming schedules. Designing processes used to meet the objectives set for the monthly publication and updates of the product content.
- ProducerClaxsonJan 2011 - Jan 2013 (2 years 1 month)Writing and preparation of bilingual (En-Es) newsletters for linear Tv channels (Mixplay Tv and Concert Channel) and for streaming video-on-demand platforms (Claro video and Vicoo). Content edition for digital platforms and Social Media (Concert Channel). Responsible for managing the content of company platform accounts; updating and uploading content.
- PSpanish teacher (ELE)Porto Alegre SchoolJan 2008 - Jan 2011 (3 years 1 month)Teaching Spanish as a foreign language in advanced courses. Preparing students for the international certificate DELE (Diplomas of Spanish as a Foreign Language).
Education
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- Data AnalyticsDigital HouseJan 2019 - Dec 2020 (2 years)
- Digital image designImage CampusJan 2012 - Dec 2012 (1 year)
- Multimedia designUniversidad Tecnológica NacionalJan 2011 - Dec 2011 (1 year)
- Five-Year Degree in Social CommunicationUniversidad Nacional de CórdobaFeb 2003 - Jul 2008 (5 years 6 months)