O

Oladapo Grace Folake

About

Detail

Lagos, Nigeria
Contact Oladapo regarding: 
Flexible work
Starting at USD10/hour

Timeline

work
Job
folder
Project

Résumé

Jobs verified_user 0% verified
  • C
    Customer Service
    Jun 2020 - Current (5 years 11 months)
    • Opening of accounts • Issuance of reference letter • Issuance of statement of account • Update of customer’s information • Issuance of cheque books • Reactivation of dormant accounts • Status enquiries • Accounts closure • Custodians of customer’s account records
Projects (professional or personal) verified_user 0% verified
  • Access Bank PLC
    Implementation of Project Everest
    Access Bank PLC
    Sep 2024 - Mar 2025 (7 months)
    Led the implementation of Project Everest, focusing on the upgrade of customer data and the migration of accounts to a new platform. This involved meticulous updating of customer records to ensure accuracy and compliance. Additionally, provided virtual assistance to customers, guiding them through the process of updating their records on the mobile app and internet banking platform, which enhanced user experience and accessibility.