• Government of Canada Enhanced reliability Status (2022-2032) • 12+ years' experience in product ownership and project management, business analysis, business process improvement, innovation & optimization, Lean Portfolio management, customer success management, business process development, Team leadership & management at Top CPG, telecommunications, banking, renewable energy and IT consulting companies. • Solution-driven, astute and customer focused change driver/enabler with detailed experience in diverse IT projects (custom-built, COTS, enhancements, digital transformation, change management and process-optimization) with a focus on delivering optimal value and solving business problems using Agile and Waterfall methodologies (SDLC). Regularly demonstrate ability to effectively acts as a liaison among stakeholders in converting requirements into business solutions. Special knowledge of delivering commercially viable projects for business sustainability and lean operational efficiency. • Highly skilled in requirements elicitation and collaboration, requirements and stakeholder analysis, design definition, business process and roadmap modeling, facilitating workshop/presentations and documenting of business, stakeholder, solution and transition requirements. • Creativity and organization for business efficiency, strong interpersonal skills, excellent leadership abilities, analytical in decision making, strong decision-making and management skills, ability to develop lasting professional and value-generating relationships with clients, strong speaking skills. • Strong requirement gathering and elicitation skills set, business case development, supporting Testing, Definition of As-is/To-be business models, user experience/user interface design; Balsamiq mockups, swimlane and process flow Unified Modeling Language (UMLs), SharePoint 365. • Highly proficient in Microsoft office tools and top SaaS, CRM and ERP systems including RPAs. • Extensive experience using Microsoft Visio, Jira, Azure DevOps, Miro, Slack and Confluence, Ideaboard for retro and planitpoker for sprint planning/estimation. A Lifelong learner. • Index of deliverables: Business Case Document, Business Requirement Document, Project Charter, Process Flow Diagrams, Use Case Document, Functional Design Document, Functional Requirement Document, RACI Matrix, QA/UAT defect Management process, Requirement Traceability Matrix, test artifacts (scenario, case, plan and summary), defect tracking document, Wireframes & Mockups,
