Oscar Guerrero Ing de redes y comunicaciones

Y

IT Engineer

YOFC

Jan 2022 - Aug 2022 (8 months)

• Review the daily KPIs with the team to see the progress of the project.

Analyst Infrastructure, Support and Security IT.

Oktana

Jan 2021 - Nov 2021 (11 months)

• Create procedures for the attention of recurring incidents of the company. • Install Windows Server 2016 and deploy AD for the authentication solution in Azure. • Manage Salesforce PCs (Macbooks pro, air, and Windows PCs). • Creation of services to support our Devs, QA, with Linode, AWS and GCP.

P

Analyst Support IT and coordinator.

Projecnet Sac

Feb 2020 - May 2020 (4 months)

• Organize work meetings with prospects and clients to define telecommunications projects according to the reality of every business.

T

Analyst Infraestructure IT

Tid Solutions Sac

Mar 2017 - Feb 2018 (1 year)

• Installation of Kali-Linux for vulnerability testing with OPENVAS, for hardening of Local servers

S

IT Project Leader

Sac Pumps

Apr 2016 - Mar 2017 (1 year)

• Search for efficiency in the use of the company's infrastructure for compliance with each of the stages of the project.

P

Administrator / T.I. Consultant

Protiviti – Intellity Consulting

Jun 2013 - Dec 2015 (2 years 7 months)

functions

H

Chief of Systems

HandSearch Sac

Jun 2011 - May 2013 (2 years)

Form the systems area of the company Handsearch, dedicated to the field of call center and market research, looking within the internal and external staff for the people who would make up this area, for the management of the entire computer park, from its inventory to the IT improvement projects as the main functions it performs were

Systems Technician

Isil

May 2010 - May 2011 (1 year 1 month)

• Provide Helpdesk to administrative staff in office, Windows management, printers. • Configure the laboratories with all the software according to the specialties that the laboratory required, here I could replicate an entire laboratory with MacOS, LINUX or Windows. • Maintenance and diagnosis of printers according to their status. • Excel reports on the status of the inventory of tools and equipment in laboratories. • Suggest new technologies in the optimization of computer maintenance. • Support staff at other locations for best practices at the help desk.

Face-to-face Technician and Helpdesk

Attentive

Mar 2008 - Apr 2010 (2 years 2 months)

• Answer the calls of the large telephony segment for the solution of connection problems, giving a quick and accurate diagnosis of the solution. • Telephone support to rule out possible problems with internal network or pcs, support through remote access to the client's router to determine the problems and generation of breakdown if necessary. • Last line in the call process, where the solution would be provided to the client. • Attention for the beach season to the clients of the Asia Project 2010, where the attention was face-to-face in all the beaches of the south of the country for its premium segment of Speedy. • Create reports of the attention to the users to create a history and follow-up to each specific case . • Advise on th

S

Systems Analyst

• Remote assistance to the other offices of the company, which are located in Chile, Argentina, Ecuador, Colombia through Remote Access. • Configuration of services such as LDAP, Active Directory, Mail, Access Lists, proxy and firewall (Fortinet). • Virtualization with Vmware (VpShere of Web Servers attendance control, Cura, Aris, SAP, SalesForce among other corporate solutions), for the development of the company's activities . • Monitoring with NAGIOS, Zabbix of the status of services, and with IDS (Snort). • Staff and server backups with Bacula (Linux). • Support in the accounting area with siscont1415. ◦ Management of the databases of the applications in SQL SERVER, MySQL, MariaDB ◦ Training of internal staff for the managemen

I

IT Consultant

• Installation, configuration and support of Cura, a system for the management of operational risks, using the COSO - ERM methodology, for Banco Biess (Quito Ecuador) – Project 12 months). • Personal technical training in Cura for Intellity Consulting Ecuador (Guayaquil), Biess (Quito) and Banco del Austro (Guayaquil). • Update and Configuration of Cura, in the BCRP (Peru – Project 3 months). • Update and Configuration of Cura, in the Minera Collahuasi (Iquique - Chile – Project 6 months). • Update and training in DynamicPolicy, a system for the management of policies within an entity, in this case for the Mining Company Hochschild (Peru – Project 3 Months). • Installation and configuration of Aris, a system for the improvement of bus

Asterisk Telephone Exchange Manager

Linux

Computer Operator

SENATI

Oscar Guerrero

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