Obibuaku Faith Mmesoma

Obibuaku Faith Mmesoma

About

Detail

Certified IT Support Specialist | AI Trainer | AI Media Generalist| Math Tutor
Nigeria

Contact Obibuaku regarding: 
work
Full-time jobs
Starting at USD5/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • A
    Cold caller
    Alpha Nobis Real Estate
    Apr 2024 - Aug 2025 (1 year 5 months)
    I received over 100 calls daily and I was able to transfer or convert over 30% of the leads into buying customers
  • P
    Virtual assistance
    Peace Mate travel agency
    Jan 2024 - Feb 2025 (1 year 2 months)
    Administrative Support: Calendar management, travel coordination, document preparation, and data entry.
  • L
    Business Development Representative
    LD&D
    Feb 2023 - Jun 2025 (2 years 5 months)
    Sourced 100% of pipeline through independent, self-directed prospecting, leveraging cold calling, targeted LinkedIn outreach, and email campaigns to engage B2B decision-makers. Qualified inbound and outbound leads by conducting discovery calls with HR Directors and CEOs to assess their workforce challenges, corporate training gaps, and recruitment needs. Consultatively pitched comprehensive HR outsourcing, payroll management, and 360-degree recruitment solutions to small and mid-sized businesses. Mapped client organizational structures to identify key hiring managers, ensuring high-value accounts were effectively targeted and nurtured. Collaborated with senior consultants to smoothly hand off qualified opportunities, consistently meeting mo
  • P
    Customer Support Representative
    Peace mate company
    Jan 2023 - Feb 2024 (1 year 2 months)
    I was responsible for answering user inquiries, troubleshooting basic IT issues, and resolving common problems. In addition to these core responsibilities, I utilized my administrative assistance skills to enhance the efficiency of customer support operations. My experience with CRM tools such as Zendesk, Salesforce, and HubSpot allowed me to effectively manage customer interactions and issue resolution. I also employed email clients and hardware troubleshooting techniques to provide comprehensive support. Furthermore, my empathetic communication skills were essential in addressing customer concerns, and I became familiar with collaboration tools like Slack and Intercom to streamline communication within the team. Additionally, my experienc
  • P
    Customer Support Representative/ Logistics Desk Officer
    Peace Mate Travels
    Jan 2022 - Mar 2023 (1 year 3 months)
    Managed the overseas shipping desk, helping clients send their goods and packages abroad safely. Weighed and measured all packages using our weighing scales to calculate accurate shipping costs for customers. Packaged and boxed items securely so they met all international safety rules and would not get damaged during transit. Used DHL and FedEx computer systems to print shipping labels, fill out customs forms, and create tracking numbers. Worked directly with DHL and FedEx drivers during daily drop-offs and handovers to make sure packages left on time. Advised walk-in customers on shipping prices, rules, and banned items to help them choose the best delivery option.
Education verified_user 0% verified
  • D
    IT in demand skills, IT Support
    DIGITAL WITCH ACADEMY
    Oct 2024 - Dec 2024 (3 months)
    Attached below is the link to my certificate https://drive.google.com/file/d/1fsIA2Vp5j3FF3xGJCJTjcHroBzv9rgtK/view?usp=drivesdk
  • Federal University of Technology Owerri Nigeria
    Bachelor of Technology - BTech, Industrial mathematics
    Federal University of Technology Owerri Nigeria
    Oct 2019 - Jan 2025 (5 years 4 months)
  • Federal University of Technology Owerri Nigeria
    Bachelor of Technology - BTech, Applied and industrial mathematics
    Federal University of Technology Owerri Nigeria
    Jan 2019 - Current (7 years 7 months)
    Skills: Microsoft Excel · English · Sales · Mathematics Education · Appointment Scheduling · Mathematics