Nytia Brooks

eCOA Vendor Project Manager

ICON Clinical Research

May 2021 - Current (5 years 2 months)

• Lead the planning and implementation of cross-functional eCOA project(s). • Facilitate the definition of eCOA project scope, goals and deliverables. • Define project tasks and resource requirements. • Develop full-scale cross-functional eCOA project plans. • Provide direction and support to project team. • Share expert knowledge of eCOA implementation based on study protocol. • Develop and Manage Risk Mitigation Strategies for eCOA projects. • Constantly monitor and report on progress of projects to all stakeholders • Implement and manage project changes and interventions to achieve project outputs.

Project Manager Delivery eCOA

Signant Health

Sep 2018 - May 2021 (2 years 9 months)

• Managed the delivery of all eCOA projects to internal and external clients. • Held responsibility for overall management and execution of medium complexity setup, maintenance, and decommission projects as defined in Statement of Work • Handled all client meetings, Investigator meetings, and provided training to clients on the eDiaries and Slate devices. • Conducted weekly calls with clients; when changes occur on the study, completed a change in scope for the study team. • Effectively and accurately communicated with internal and external teams to ensure all deadlines are met. • Worked closely with the logistics team to make sure the devices arrive on-time to the sites daily. • Utilized project management skills of communication, p

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Associate Clinical Manager Payment Operation

IQVIA(DrugDev)-

Apr 2016 - Sep 2018 (2 years 6 months)

• Held responsibility for data implementation of contracts with CRO's, clinical sites, clients, and investigators. • Reviewed and oversaw controls and oversight of the master site list, set-up of vendor records in appropriate internal systems. • Corrected set-up and amendment of visit and reimbursable budget records in internal systems. • Managed the internal payment processes and site relationships team and oversaw the payment services ensuring sponsor and site satisfaction. • Supervised workload and productivity focused on both the site setup and site payment process. • Tracked project KPIs metrics, reporting findings, escalation of risks, and working closely with Site Operations Manager and Study Operations.

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Grant Payment Associate

IQVIQ

May 2014 - Apr 2016 (2 years)

• Managed client site banking information, holding responsible for integrity of electronic fund transfer (EFT) data for the life of the contract for processing of invoicing and payments. • Assisted in establishing study EDC data structure to ensure integrity in entry to DrugDev systems. • Held responsibility for data integrity of contract terms on entrance into designated systems in accordance with project requirements. • Processed amendments in relation to the visit schedule or subject allocation. • Managed site inquiries from Customer Support and updated cases in case management system. • Performed site close out reconciliation upon study completion. • Conducted enrollment data review on an ongoing basis, leading database audits, m

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Loan Officer Manager

Wilmington Postal Federal Credit Union

Jul 2012 - May 2014 (1 year 11 months)

• Handled and reviewed auto loans, personal loans and line of credit application, both online and in face-to-face meetings with members. • Reviewed credit reports to ensure correct decisions on loan applications. • Handled teller duties, giving cash to members or deposit checks for members. • Received incoming calls from members with questions about balances or receipt of loan payments.

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