Administrative Secretary
K C Gaming Networks Limited
Mar 2022 - Current (4 years 1 month)
As an Administrative Secretary, I handled daily customer and client communication via phone, email, and in-person, ensuring professional and timely responses. I managed executive calendars, scheduled meetings, and maintained accurate documentation and filing systems. Additionally, I prepared reports, drafted correspondence, and supported administrative tasks for smooth office operations. I assisted with complaint resolution by coordinating with internal teams and ensuring follow-up with clients. In this capacity, I also supported internal communications and maintained organized digital records for ease of reference and collaboration. My experience with marketing automation and campaign optimization allowed me to enhance customer engagement
