Customer Care , Sales Analyst
RPX Indonesia
May 2004 - Dec 2004 (8 months)
Customer Care : Handling Customers' Request and Complaint, Making Letter of Apology Sales Support 2005 Analyzing sales data, Preparing Sales Report for Senior Sales Manager, Forecasting Sales, Monitoring Sales Performance, Collaborating across departments, Managing sales tools. Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives. Department Monitor and maintain brand consistency across all marketing channels and materials. Responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information.