N

Nour ashraf Ibrahim

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Cairo Governorate, Egypt

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Résumé

Jobs verified_user 0% verified
  • Genesys Cloud
    CX Intern
    Genesys Cloud
    Aug 2025 - Sep 2025 (2 months)
    • Built IVR call flows with menus, queue routing, and decision logic. • Created inbound messaging and digital bot flows with NLU. • Created and customized agent scripts. • Built in-queue flows to enhance customer interaction handling.
  • Itworx
    Java Full Stack Intern
    Itworx
    Apr 2024 - May 2025 (1 year 2 months)
    • Joined the ITWorx Career Accelerator Program to develop skills in Spring Boot. • Developed a Dockerized Spring Boot café ordering application with JWT authentication and MySQL integration as part of the program. (Project link)
Education verified_user 0% verified
  • B
    Bachelor
    Oct 2020 - Jul 2025 (4 years 10 months)
  • G
    BS
    German University
    Oct 2020 - Jun 2025 (4 years 9 months)
Projects (professional or personal) verified_user 0% verified
  • C
    Contribution to Talabat Backend Clone
    Jun 2025