NORMA PINEDA

VP Sales LATAM

inConcert

Oct 2024 - Current (1 year 7 months)

• Responsible for sales quota and sales forecast for LATAM Territory • Definition of sales and Marketing strategies in LATAM Territory • Responsible to increase partners networking

Regional Sales Director Mex

Five9

Aug 2023 - Sep 2024 (1 year 2 months)

• Responsible for sales quota and sales forecast • Definition of sales and Marketing strategies in Mexico • Support the actual channel partners on presentations and negotiations to close their projects. • Responsible to increase partners networking

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Sales Director

NYCE Systems

Jun 2019 - Jul 2023 (4 years 2 months)

business intelligence, Contact Center Digital software • Responsible for sales quota and sales forecast for Northern Cone Territory. • Definition of sales and Marketing strategies in NC Region • Support the actual channel partners and my team on presentations and negotiations to close their projects. • Responsible for operations of activities related with actual local partners.

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Territory Account

Verint Systems, Inc..

May 2018 - May 2019 (1 year 1 month)

Analytic and business intelligence software • Responsible for sales quota and sales forecast • Definition of sales and Marketing strategies in Mexico • Support the actual channel partners on presentations and negotiations to close their projects. • Responsible for operations of activities related with actual local partners. • Responsible to increase partners networking

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Sales Director

Sixbell Mexico.

Jan 2016 - Nov 2017 (1 year 11 months)

Distribution and integration of solutions for Networking, Biometrics and Voice recognition, Call Centers and Multichannel Communications. • Responsible for sales quota and keeping our distributor level. • General Manager representation on negotiations with distributors and partners. • Support to my team on negotiations and projects' closing. • Definition of sales strategy.

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Regional Sales Director

Verint Systems, Inc..

Jan 2012 - Dec 2015 (4 years)

Analytic and business intelligence software • Responsible for sales quota and sales forecast • Definition of sales and Marketing strategies in Mexico • Support the actual channel partners on presentations and negotiations to close their projects. • Responsible for operations of activities related with actual local partners. • Responsible to increase partners networking

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Sales Director

Telnorm Services S.A. DE C.V.

Jan 2003 - Jan 2012 (9 years 1 month)

Distribution and integration of solutions for Call Centers and the Financial Sector. • Responsible for sales quota and keeping our distributor level. • General Manager representation on negotiations with distributors and partners. • Support to my team on negotiations and projects' closing. • Definition of sales strategy and new products launching.

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Sales Manager

Telecomunicaciones Corporativas.

Jan 1995 - Jan 2003 (8 years 1 month)

Telecommunication solutions for Corporate and Financial sector customers. • Development of the commercial team to cover and increase the sales quota. • Development of the commercial strategy to increase the market participation of the company as well as the installed base. • Definition of Product Lines and development of the distributors' network.

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Sales Manager

Sistemas Ericsson S.A de C.V.

Jan 1986 - Jan 1994 (8 years 1 month)

• Initially participated as presale for new products introduction. • Sales Executive achieving or exceeding my sale quota for 5 years. • Developed the first sales group focused on new applications including a group of business partners.

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