Nora Guzman

Nora Guzman

About

Detail

Sales Expert and Executive Assistant
El Salvador
Contact Nora regarding: 
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Full-time jobs
Starting at USD1.2k/month

Timeline

work
Job

Résumé

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  • R
    Digital Marketing Specialist
    Remix Liquors
    Dec 2020 - Feb 2022 (1 year 3 months)
    •Created marketing & sales strategies for social media campaigns.
    •Designed social media posts and copy for Instagram and Facebook.
    •Created analysis and data visualizations to deliver strategies results.
  • SLPTele
    Intake Specialist
    SLPTele
    Dec 2020 - Nov 2021 (1 year)
    -Recorded patient’s personal details following HIPAA regulations to ensure confidentiality and accuracy
    -Gathered essential information to understand patients needs
    -Collaborate with different departments to ensure easy transitions for patients into their assigned programs
    -Communicate any relevant information prior their initial sessions
    -Evaluate patient’s elegibility for services
    -Ensure patient’s have the best experience throught the intake process by addressing their inquiries, solving issues promptly and maintaining a positive and helpful attitude at all times
  • Direct Energy
    Subject Matter Expert
    Direct Energy
    Apr 2019 - Nov 2020 (1 year 8 months)
    •Developed sales strategies for new and existing accounts
    •Delivered training and coaching sessions on best practices and sales leading to a 40% quarterly gross sales increase.
    •Guided sales team to consistently achieve sales objectives through effective account management and commitment to customer satisfaction.
  • Direct Energy
    Inbound Sales Specialist
    Direct Energy
    Mar 2018 - Apr 2019 (1 year 2 months)
    •Provided profitable price quotes and established payment and credit terms to customers.
    •Introduced and sold new products to customers.
    •Consistently reached or exceeded personal sales goals.
    •Received recognition as both Employee of the Month and Top Sales Performer.
  • G
    Customer Service Specialist
    Guardian Insurance
    Nov 2015 - Mar 2018 (2 years 5 months)
    •Provided prompt customer support with a professional, friendly and patient attitude while complying with HIPAA privacy rules.
    •Completed customer insight reports and input over 12,000+ units of sensitive data.
    •Trained new hires on company-specific policies, procedures and compliance guidelines.
    • Awarded with the Customer Satisfaction Top Performer of the month for 7 consecutive months/