N
Noel Saberon Jr
About
Detail
Province of Davao del Sur, Philippines
Contact Noel regarding:
Flexible work
Starting at
USD10/hour
Résumé
Jobs
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Turns Operation SpecialistPoplar HomesSep 2024 - Feb 2025 (6 months)• Coordinated the property "turn" process to prepare units for new tenants, ensuring readiness through efficient workflow management. • Collaborated with vendors, maintenance teams, and property managers to handle cleaning, repairs, and painting tasks. • Conducted inspections to verify unit readiness and quality standards. • Proactively addressed potential delays to maintain smooth operational transitions.- Project CoordinatorLulaMar 2024 - Current (2 years 8 months)• Managed and triaged 125+ daily maintenance work orders, evaluating urgency and classifying issues as emergency or non emergency. • Determined appropriate vendor assignments based on issue type, such as handyman, plumber, HVAC technician, or electrician. • Engaged directly with tenants to troubleshoot maintenance concerns remotely, reducing unnecessary vendor dispatches and increasing efficiency. • Coordinated scheduling and follow-up with third-party vendors to ensure timely and effective resolution of maintenance requests. • Collaborated cross-functionally with internal departments to monitor work order status, maintain service quality, and meet response time goals. • Maintained comprehensive documentation of work orders, vendor co
- CCustomer Care Service - IICalltek Center International Inc.Nov 2021 - Sep 2024 (2 years 11 months)• Provided advanced troubleshooting and support for escalated technical and operational inquiries. • Partnered with internal teams to enhance customer satisfaction and streamline processes.
- Client Solution Support (Escalation Team)iQor PhilippinesFeb 2021 - Oct 2021 (9 months)• Managed high-priority cases, delivering swift resolutions to complex challenges. • Coordinated with departments to resolve issues, minimizing downtime and ensuring client satisfaction.
- NEmail and Chat SupportNearsol PhilippinesSep 2020 - Feb 2021 (6 months)• Responded to customer inquiries, providing accurate and timely resolutions to technical and operational concerns. • Ensured customer needs were met effectively through clear communication.
- Technical SupportStartek PhilippinesJul 2018 - Jul 2020 (2 years 1 month)• Assisted clients with product-related technical issues, ensuring minimal service disruptions. • Maintained a high level of customer satisfaction through problem-solving expertise.
- Customer Service Representative - ITeletech PhilippinesAug 2017 - May 2018 (10 months)• Addressed customer billing and account concerns, ensuring seamless service delivery. • Delivered excellent customer service by understanding and meeting client needs.
- TBilling ExecutiveTranscom PhilippinesMar 2017 - Jul 2017 (5 months)• Managed billing accounts and resolved customer disputes promptly. • Processed payments and ensured accuracy in financial transactions.
- iSales AgentiXL Solutions Philippines Inc.Dec 2016 - Mar 2017 (4 months)• Assisted clients with product selection and provided detailed information to support purchasing decisions.
Education
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- CCertificate of QA AchievementsDec 2024
- LLeadership TrainingAug 2023