Detail-oriented and organized bank professional with over 15 years of experience in banking operations and administrative support. Skilled in day-to-day customer service support, managing correspondence and records. I also maintain and handle databases, at the same time supporting daily office operations. Proficient in Microsoft Office, Google Workspace, Canva, CRM systems, Zoom, and other digital tools. I bring strong administrative experience, adaptability, attention to detail, and a commitment to providing reliable and efficient support to the team.