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Nahomi Marina

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Moreno Llontop
Lima, Peru

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Résumé

Jobs verified_user 0% verified
  • NTTData
    Nttdata
    NTTData
    Mar 2022 - Current (4 years 6 months)
  • C
    Costumer Assistant – International Bank
    Apr 2021 - Jul 2022 (1 year 4 months)
    Reception and registration of incidents and requests by users. ▪Registration and management of tickets according to the levels of service that we have with the user in detail. ▪Responsible for validating the conformity of the information from the service satisfaction. ▪service satisfaction surveys with respect to the service provided. ▪Registration of incidents caused by failures of the digital operations application. ▪digital operations. ▪Processing of online financial transactions, resolution of customer inquiries and complaints. ▪Promotion and sale of banking products such as savings accounts and credit cards. ▪Direct contact with customers ▪Follow-up of each client's requirements.
  • Instacart
    2021 Costumer Support
    Instacart
    Dec 2020 - Mar 2022 (1 year 4 months)
    Support and guidance to customers in English ▪Incident reception ▪User support
Education verified_user 0% verified
  • Universidad de San Martín de Porres
    Corporate law
    Universidad de San Martín de Porres
    Jan 2015 - Jan 2022 (7 years 1 month)