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Nisha Vaz

About

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Project Manager specializing in SaaS & IT projects
Toronto, Ontario, Canada
Contact Nisha regarding: 
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Full-time jobs
Starting at CAD120k/year ~USD84.4k/year

Timeline

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Education

Résumé

Jobs verified_user 0% verified
  • C
    Digital Project Manager public Remote experience
    Chapeau
    Jun 2022 - Current (4 years 5 months)
    • Successfully launched 8 product/service oferings, including website design transformation, Salesforce CRM integration, data migration, money management, inventory cost control system, ERP, and online ordering lab testing. These launches resulted in a 30% increase in client satisfaction scores and a 20% reduction in project delivery times, measured against industry benchmarks.
    • Documented Requirements and converted them into User Stories after collaborating with
    Developers and Designers, resulted in 20% reduction in scope creep as Product Owner.
    • Accomplished on-time execution of release planning, backlog prioritization, and estimation for 8 product launches. This led to a 15% improvement in project delivery timelines a
  • A
    Assent Solutions Consultant public Remote experience
    Apr 2021 - Jun 2022 (1 year 3 months)
    • Managed custom supply chain compliance survey modules in design, development, testing and rollout to Production Environment, and achieved a 20% reduction in compliance issues and a 30% increase in process eficiency upon implementation to Production Environment.
    • Spearheaded Discovery and Requirements Gathering sessions post-sales for all custom survey modules and dashboards as Product Owner, resulting in a 25% improvement in client satisfaction scores and a 40% reduction in project timeline delays through streamlined requirement elicitation.
    • Transformed client requirements into configuration requirements for product backlog, leading to a 15% decrease in scope creep and a 20% enhancement in estimation accuracy for user stori
  • Modern Campus
    Implementation Consultant
    Modern Campus
    Oct 2020 - Apr 2021 (7 months)
    Solutions) Implementation Consultant 2020 - 2021
    • Orchestrated the software implementation including CMS for higher education institutions, enhancing administrative and student enrollment activities, and achieved exceptional project Net Promoter Scores (NPS) consistently scoring 8 and above, reflecting high client satisfaction and positive project outcomes.
    • Led clients through project initiation, requirements gathering, implementation, training, user acceptance testing, and go-live planning as the Product Owner, resulting in a 30% reduction in
    post-implementation issues and a 25% increase in user adoption, measured through client feedback and post-implementation reviews.
    • Developed detailed user stories for the p
  • R
    Resolver Solution Consultant
    Sep 2019 - May 2020 (9 months)
    • Constructed tailored risk and compliance solutions for large financial institutions by conducting thorough functional and technical requirements analysis for projects exceeding $1 million CAD. Achieved 95% reduction in manual documentation and 80% improvement in operational efficiency post-deployment, measured through compliance audits and process performance metrics.
    • Directed and led customer discussions, ensuring alignment of project scope, budget, and schedule, resulting in a 60% decrease in scope creep and a 30% improvement in on-time project delivery, as measured against initial
    project timelines and client feedback.
    • Created and executed comprehensive administrative and end-user training sessions for C-Suite and
  • Deloitte
    Consultant, Project Risk Delivery & Advisory Services
    Deloitte
    Mar 2018 - Sep 2019 (1 year 7 months)
    • Executed and successfully managed complex projects ranging from $500,000 to over $1 Million CAD for Predictive Project Analysis, IT Audit, Vendor Audit for Cost Recovery and IBM License Review
    • Conducted Predictive Project Analysis surveys, resulting in a 25% improvement in project risk identification and a 20% increase in pre-emptive issue resolution, measured through post implementation reviews and risk mitigation assessments.
    • Evaluated and tested general IT controls, enhancing design, implementation, and operational efectiveness for IT Audit projects, resulting in a 30% increase in compliance adherence and a 25% decrease in identified control weaknesses, measured through audit reports and compliance assessments.
    •
  • Deloitte
    Consultant, Cyber Intelligence Center
    Deloitte
    Jan 2016 - Jan 2018 (2 years 1 month)
    • Generated and designed daily, weekly, and monthly detailed customer reports to ensure adherence to confidentiality service agreements. Achieved a 90% compliance visibility rate into threats, breach incidents, false positives, and false negatives through company's systems, applications, infrastructure, and endpoints.
    • Collected, investigated, and analyzed cyber data events using HP ArcSight, LogRhythm, QRadar, JIRA, and Confluence. Reduced incident resolution time by 90% and improved threat detection accuracy by 90% through proactive data analysis and event correlation, measured by incident resolution metrics and detection rates.
    • Transformed analyzed data into comprehensive executive reports using Tableau for clients, boosti
Education verified_user 0% verified
  • Ryerson University
    Project Management
    Ryerson University
    Jan 2016 - Jan 2018 (2 years 1 month)
  • Ryerson University
    Bachelor of Commerce
    Ryerson University
    Sep 2004 - Oct 2008 (4 years 2 months)