Fenitriniaina Elthuriah Nirinarivelo

Fenitriniaina Elthuriah Nirinarivelo

About

Detail

Virtual Assistant
Madagascar
Contact Fenitriniaina regarding: 
Flexible work
Starting at USD8/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • V
    Virtual executive assistant public Remote experience
    Oct 2024 - Current (2 years 1 month)
    Supported a real estate broker : overseeing transaction documentation including purchase
    offers, seller declarations, and market analyses.
    Streamlined daily operations through calendar management, client communications, and
    workflow coordination on Notion and Monday.com.
    Facilitated buyer qualification, property searches, notary scheduling, and closings in
    compliance with APCIQ and OACIQ standards.
  • F
    Front desk agent
    Apr 2023 - Apr 2024 (1 year 1 month)
    Provided attentive front desk and concierge support, managing guest records, billing
    accuracy through property management systems (PMS).
    Provided tailored local activity recommendations
    Partnered closely with housekeeping and maintenance teams to proactively address room
    and facility concerns, ensuring a consistently smooth guest experience.
  • V
    Virtual Administrative Assistant public Remote experience
    Votre Assistant Virtuel
    Jan 2022 - Sep 2023 (1 year 9 months)
    Sorting and managing administrative files for tenant selection Mailbox management (accounting, Admin, follow-ups)
    Sending newsletters on Mailchimp
    Management of different properties in Canada
    Outgoing calls (References checks, tenant verification, financial verification issues)
    Ad posting on various web platforms (kijiji, Rentsync and other social networks)
  • P
    Product and content translator public Remote experience
    PICOLINO Agency
    Nov 2020 - Jul 2021 (9 months)
    - French – English translation of Sodezign.com website
    - Translation of product descriptions of various brands.
  • Amazon UK
    Customer Service Advisor - Webhelp call center
    Amazon UK
    Sep 2020 - Jan 2022 (1 year 5 months)
    (Chat and Message us channel)
    Customer service monitoring, answer billing questions and assisting custumer with any billing disputes
    Customer Request Processing and Resolution (Delivery matters) Handling online chat and answering inbound Calls
  • E
    Feedback call Agent
    Exitech SARLU
    Jun 2020 - Jul 2020 (2 months)
    - Handling feedback calls for English speaking customers (UK – US) Information collection (delivery feedback and product quality) Recording feedback on the zendesk platform Management of the zendesk back office
  • E
    Virtual executive assistant public Remote experience
    Ethiopia Tradition Travel
    Dec 2018 - May 2020 (1 year 6 months)
    - Remote assistance of Ethiopia Tradition Travel agency Website Back-office management of '' ethiopiatraditiontravel.com '' Customer assistance
    - (phone and email) Itinerary development on Back office (www.nomadays.fr) Tailor-made travel organization for Ethiopia
  • g
    Receptionnist
    grand hotel urban
    Oct 2018 - Oct 2020 (2 years 1 month)
    - Reception, customer information and processing Front office management (call, cashier and invoicing)
    - Booking management (Medalion software)
    - Tour organization
  • M
    Internship
    Moringa hotel
    Sep 2017 - Nov 2017 (3 months)
    - Travel Organization Processing of client files Travel logistics planning confirmed Circuit elaboration and quotation
Education verified_user 0% verified
  • I
    Bachelor degree
    Institut Supérieur Saint-Michel Itaosy - Tourism and Hospitality
    Jan 2016 - Jan 2018 (2 years 1 month)
  • I
    Bachelor degree in Tourism and Environment
    Institut Supérieur Saint-Michel Itaosy
    Jan 2016 - Jan 2018 (2 years 1 month)
  • E
    Chinese Language Proficiency Degree
    ESTIIM'
    Jan 2015 - Jan 2016 (1 year 1 month)
  • E
    Degree HSK1
    ESTIIM'
    Jan 2015 - Jan 2016 (1 year 1 month)