Nina Simone Gaines

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Product Developer/Owner

Global Innovation Creations LLC

Oct 2021 - Feb 2023 (1 year 5 months)

Owned Global Innovation Creations and developed Truck Trailer Inserts, a provisional patent. Invented and created new products for the transportation industry to maximize efficiency.

Senior Sales Consultant

Carmax

Oct 2015 - Feb 2020 (4 years 5 months)

As a Senior Sales Consultant, I utilized Salesforce to convert leads at a high close rate and effectively follow up with the customer base. I processed credit applications and communicated financing options to customers, ensuring a seamless purchasing experience. In addition to training new sales associates, I mentored and counseled them on selling procedures and company policies, fostering a knowledgeable and effective sales team. My efforts led to consecutive recognition as a top salesperson, earning the President's Club award and Store Champion status. I maintained a comprehensive working knowledge of the 400+ car inventory, serving as a sales mentor to my peers. Furthermore, I achieved an exceptional buy rate and maintained over a 60% E

Assistant Director of Online General Studies

Georgia Southern University

Feb 2010 - Jun 2010 (5 months)

Developed strategies that exceeded enrollment projections and increased overall program enrollment. Maintained strong relationships with university staff to enhance program effectiveness. Advised students on their program of study and schedules to foster a positive learning environment.

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Contractor Installation Manager

Serco Inc.

Jun 2008 - Jan 2009 (8 months)

As a Contractor Installation Manager, I spearheaded the efficient management of the Army Career Alumni Program, overseeing the recruitment and hiring of new personnel while actively assisting with program marketing efforts. I coordinated the scheduling, training, and supervision of team members, ensuring that all staff were well-prepared and aligned with program objectives. In addition to developing written procedures that ensured compliance with installation policies, I interpreted programmatic guidance and successfully implemented new program initiatives. I also developed procedures and systems for assessing program effectiveness, closely monitoring the center's monthly, quarterly, and yearly performance standards. Compiling data for cent

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Vocational Rehabilitation Counselor

Georgia Vocational Rehabilitation

Jul 2007 - May 2008 (11 months)

Assisted persons with disabilities with assessments, vocational counseling, and job skill training.

Assistant Director of Operations

Columbia College

May 2006 - May 2007 (1 year 1 month)

As the Assistant Director of Operations, I oversaw day-to-day campus operations in the Director's absence, ensuring a seamless workflow and effective management of resources. I trained and supervised a diverse office staff while actively recruiting new students, maintaining strong relationships with local proprietary school representatives. My strategic planning efforts enabled the campus to meet projected enrollment goals, and I operated as the campus Veterans Administration Certifying official. Additionally, I assisted with instructor recruitment, staffing, and contract processing, while creating annual budget projections and managing income and expenditures throughout the budget year. I solicited additional funding for the campus and dev

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Resource Coordinator

Union Mission

Jul 2005 - May 2006 (11 months)

As a Resource Coordinator, I led recruitment efforts for culinary arts programs aimed at low-income and unhoused populations, exceeding enrollment projections by 90% through strategic outreach to underrepresented groups. I maintained comprehensive quarterly and yearly reports to ensure government compliance and actively participated in community outreach initiatives to enhance program awareness. Additionally, I served as a member of the Program Quality Assurance Team and instructed LifeSkills Classes, focusing on equipping participants with essential skills for success. To further broaden job placement services, I developed a mentorship program that provided guidance and support to students. My experience in counseling students throughout t

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Military Investigative Analyst

U.S. Air ForceU.S. Marshals Service CounterDrug Program

Jul 1994 - May 2002 (7 years 11 months)

Provided investigative research and data analysis for warrants and fugitives. Assisted with ongoing investigations with state, local, and federal task force officers. Compiled extensive data on all investigations for monthly and yearly reports.

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First Sergeant/Information Management Specialist

U.S. Air Force

Mar 1990 - Sep 2002 (12 years 7 months)

As a First Sergeant/Information Management Specialist, I provided the Unit Commander with a mission-ready enlisted force of 100 soldiers, ensuring optimal personnel management and operational readiness. I coordinated logistical support with other units to guarantee timely mission completion and advised the Commander on the health, morale, and career progression of soldiers. My role involved supervising deployed enlisted personnel, resolving complex issues with supervisors, soldiers, the Commander, and base agencies, while motivating supervisors to set appropriate examples for their teams. Additionally, I coordinated with other base agencies to ensure superior customer service. I maintained product knowledge by staying current on new procedu

Nina Simone Gaines

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