Nikki Day

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Freelancer

Social Media Management & VA

Feb 2022 - Current (4 years 9 months)

Social Media Management – Develop and execute content strategies, create engaging posts and manage online communities to boost brand visibility and audience engagement. Virtual Administration – Provide seamless administrative support, including inbox management, scheduling, document preparation, and data organisation to enhance business efficiency. Proposal & Presentation Preparation – Craft compelling proposals and presentations that effectively communicate value, drive client interest, and support business growth.

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Director

Brand031

Aug 2019 - Jan 2022 (2 years 6 months)

Concept Creation & Execution – Led the development of innovative marketing campaigns, from idea generation to implementation, ensuring impactful brand messaging and audience engagement. Customer Management – Built and maintained strong client relationships,understanding their needs, delivering tailored marketing solutions and ensuring satisfaction through clear communication and project management. Business Management – Oversaw daily operations, financial planning, and team coordination, driving growth, efficiency, and strategic decision making.

Sales Manager

SkyNet Worldwide Express

Jul 2017 - Jul 2019 (2 years 1 month)

Sales Team Leadership & Development – Managed and mentored a team of four sales representatives, providing training, on boarding, and ongoing support to drive performance and achieve sales targets. Strategy & Process Optimisation – Developed and implemented sales strategies, ensuring efficient prospecting, client acquisition and streamlined workflows for improved team productivity. Client & Stakeholder Management – Oversaw key customer relationships, ensuring seamless service delivery while collaborating with internal departments to meet client needs and business objectives.

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Various Sales Roles

Triton Express, DHL Express –, UPS SCS South Africa

Jan 2001 - Jan 2017 (16 years 1 month)

I worked for a number of companies across various sales roles including Key Account Manager for DHL Express and consider myself an experienced sales professional with a strong track record in account management, new business development, and customer relationship management across various industries. Account Management – Cultivating and maintaining strong client relationships to ensure long-term retention and growth. New Business Development – Identifying, prospecting, and securing new clients to expand market reach and revenue. Sales Target Achievement – Consistently meeting and exceeding sales targets through effective strategy and execution. Customer Engagement & Negotiation – Understanding client needs, presenting tailored solutions, an

PA / Sales Coordinator

DHL Express

Jan 1998 - Jan 2001 (3 years 1 month)

Executive Support & Administration – Managed calendars, scheduled meetings,and handled correspondence, ensuring seamless daily operations and executive efficiency. Document & Presentation Preparation – Created professional reports,presentations, and proposals, maintaining high standards of accuracy and confidentiality. Communication & Coordination – Acted as a central point of contact, liaising between teams, clients, and stakeholders to streamline workflows and enhance productivity.

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Nikki Day

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Behavioral traits