Nihat

Account and Marketing Manager

MicroTech

Mar 2025 - Current (1 year 4 months)

• Monitor the implementation of the project in accordance with quality standards and client requirements, and to prepare and present periodic reports on the project's execution status. • Maintain regular communication with existing clients to understand their needs and expectations, ensure customer satisfaction, strengthen relationships, and establish partnership relations with the brands we represent. • Conduct official correspondence and ensure alignment of decisions with stakeholders, establish connections with local and international suppliers, and obtain proposals related to product procurement. • Represent the company at various seminars and events, and provide detailed information to participants about the products and services w

C

PR and Event Manager

CASA Culinary Arts Center of Azerbaijan

Nov 2024 - Jan 2025 (3 months)

• Spearheaded the conceptualization, development, and planning of events, including culinary workshops, competitions, gala dinners, and exhibitions, ensuring alignment with organizational goals and objectives. • Implement public relations initiatives to increase the company's visibility and reputation and collaborate with marketing and communications departments to ensure messaging is consistent across all channels. • Develop and maintain strong working relationships with media outlets, journalists, bloggers, and influencers, coordinate and plan press conferences, interviews, and media appearances. • Directed and organized the activities of volunteers, staff, and students during events, ensuring efficient task distribution and adherence

V

Operations and Project Manager

Vision Academy

May 2024 - Sep 2024 (5 months)

• Spearheaded initiatives aimed at elevating the quality of education by effectively organizing and managing the center's daily operations, ensuring a conducive learning environment while overseeing the implementation of current programs and activities. • Lead the organization and coordination of project delivery by effectively managing project timelines, budgets, and resources while ensuring adherence to established quality standards and compliance requirements. • Led the candidate selection process for over 1,000 applicants, ensuring rigorous evaluation and selection criteria to recruit the most qualified candidates for academy programs • Increased brand awareness and course applications by 300% through the development and execution o

T

Deputy Director

Tech Academy

Nov 2023 - May 2024 (7 months)

• Oversaw staff management and operational workflows, ensuring that all activities were conducted in accordance with company policies and best practices, while effectively coordinating resources to optimize team performance. • Spearheaded the preparation, documentation, and timely deliveryof both internal and external company communications, liaising with relevant departments and external institutions to ensure compliance and accuracy of all submissions. • Developed, implemented, and monitored monthly and quarterly salestargets, employing strategic planning and analysisto drive revenue growth and enhance overall sales performance across the organization. • Supervised a staff of over 20 employees, overseeing all aspects of team managemen

T

Head of Project Management

Tech Academy

Mar 2022 - May 2024 (2 years 3 months)

• Oversaw and directed the implementation of projects by meticulously organizing and coordinating all related issues, ensuring adherence to established budgets, timelines, quality standards, and regulatory requirements for optimal project delivery. • Acted asthe primary company liaison on various projects, strategically developing and nurturing relationships with key stakeholders, regulatory bodies, and relevant institutions to promote collaboration and effective communication. • Conducted thorough evaluations of project performance by employing advanced systems, tools, and techniques to accurately measure scope, schedule adherence, and cost efficiency, thereby identifying areas for improvement and enhancing overall project success. • S

Customer Service Specialist

Turkish Airlines

Jul 2021 - Feb 2022 (8 months)

• Engaged with customersfluently in Azerbaijani, Turkish, and English, ensuring comprehensive understanding and satisfaction by addressing their requests and inquiries in a timely and professional manner. • Managed a wide range of airline ticket transactions, including the purchase, modification, and refund processes, while also promoting and selling additional travel-related services to enhance customer experience. • Delivered exceptional customerservice to groups of 30-150 passengers per shift, addressing concerns, resolving issues, and ensuring a seamless and positive travel experience for all customers.

A

Educational Counselor

Azeredu

Jul 2018 - Oct 2020 (2 years 4 months)

• Coordinated the meticulous organization and management of all necessary documentation for applicants to Turkish universities, ensuring all materials met institutional standards and deadlines to streamline the admission process. • Served as a knowledgeable point of contact and advisor for prospective applicants and current students during the application and enrollment phases, offering tailored guidance and support to enhance their understanding of university requirements and expectations. • Delivered a comprehensive welcome experience for newly accepted students, providing essential resources and information to facilitate their acclimatization to the city and the university environment.

W

Event Supervisor

World Ethnosport Confederation

May 2018 - May 2019 (1 year 1 month)

• Directed and led the promotion team for the Ethnic Turkish Sports Festival, effectively communicating details about the events and cultural significance to attendees. • Coordinated the setup of various festival activities, including the installation ofstands and tents, and the distribution of essential materials and informational booklets. • Directed a team of 6 members, facilitating collaboration, task management, and communication to ensure the successful execution of key projects and organizational initiatives.

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