Nicole Valencia Product Manager at American Express

Product Manager

American Express

Dec 2021 - Current (4 years 6 months)

High-level: Product Manager in technology at American express overseeing fulfillment for global loyalty & benefits for American Express products in an agile environment -Manage a back-end scrum team while collaborating with various stakeholders across teams and orgs to drive and define requirements -Pioneered improvement of pre-existing processes to reduce overhead costs, risk of human error via automation and introduction of fulfillment controls that prevent overbonus or gaming; saving the company millions of dollars per year -Demonstrated leadership and conflict resolution skills by improving communication pipeline and focusing on shared vision and priorities across diverse product teams & business stakeholders in order to deliver inher

Product Designer

Dell

Aug 2020 - Sep 2021 (1 year 2 months)

What I do: -Human Centered Design Approach to arrive at solutions tailored to customer needs -Utilized design to drive digital transformation and guide company to new heights - Co-lead and designed an emerging product for Canada customers in the Dell Financial Services domain -Current Effort: responsive design work across multiple user experiences and products

Program Manager

Dell

Sep 2019 - Aug 2020 (1 year)

-Manage and organize various engineering teams and projects across our global Dell Financial Services sphere -Effectively coordinate and communicate across Dell with various teams and leaders to ensure business objectives are met for given quarter & fiscal year goals -Oversee and implement successful execution of security and compliance testing for global systems

Intern Undergrad Associate

Dell

May 2018 - Aug 2018 (4 months)

Working for Dell Digital services under Dell Financial, working as a Product Management and development intern

Software Development Intern

Dotdash

Jun 2017 - Aug 2017 (3 months)

Teaching Assistant

Girls Who Code

Jun 2015 - Aug 2016 (1 year 3 months)

After successfully completing the program in 2013 at their IAC host site and becoming a Girls Who Code Alumni Ambassador, I was selected to become a TA for one of the program's Summer Immersion Program hosted by IBM. And was offered a return offer for the following summer for the program location at AIG. Responsibilities included: -Assist in the instruction of the designated Girls Who Code computer science curriculum to 20 high-school girls -Identify students’ areas of weakness and provide one-on-one support to students as needed -Support teacher in classroom management, lecture, discussions, and in all other classroom activities -Counsel students on professional and personal levels, as needed or requested, with maturity and appropriate d

Computer Science-Linguistics Undergraduate

Columbia University in the City of New York

Sep 2014 - Sep 2019 (5 years 1 month)

Participant

Girls Who Code

Jul 2013 - Aug 2013 (2 months)

• Accepted into highly competitive Girls Who Code program at IAC in New York City • Attended the intensive 8 week computer science program and learned how to code in Jquery, JavaScript, HTML, CSS, Python to explore robotics, animations, web design, computer games and mobile app development. • Spoke to leaders from various companies and careers in the computer science field as well as within IAC • Attended workshops hosted by entrepreneurs, engineers and executives from top corporations. • Attended field trips to technology companies including Google, Vimeo, Newscorp, etc... • Designed and built a mobile app for the Women in the World Foundation to promote the cause, and expand the user-base. Later presented the mobile app during Girls Who

Nicole Valencia

About

Detail

Timeline

Résumé