Nicole O'Neal

Fractional HR Manager

MULTIPLE CLIENTS

Jan 2024 - Current (2 years 8 months)

Partner with executive leadership to design scalable HR operations and people strategies for growing remote organizations. Key achievements include: • Implemented and optimized BambooHR, improving onboarding, document management, performance reviews and reporting. • Supported HR operations across multi-state U.S. organizations, ensuring compliance while improving employee experience. • Redesigned performance management systems, creating structured review cycles, leadership accountability and employee development programs. • Led recruitment for leadership, technical and operational positions across the United States and Latin America. • Guided organizational restructuring, workforce planning and executive decision making. • Developed HR poli

C

Group People & Culture Manager

Caribbean Ideas Ltd.

Jan 2019 - Current (7 years 8 months)

Promoted from People Operations Lead to oversee the organization's entire People & Culture function. Selected accomplishments: • Built the People & Culture department from foundational HR administration into a strategic business function. • Designed and implemented a company-wide performance management framework incorporating goal setting, continuous feedback and leadership accountability. • Partnered directly with founders and senior leaders on organizational design, succession planning and workforce strategy. • Led recruitment across creative, technical and leadership positions while improving hiring quality and candidate experience. • Developed employee engagement initiatives, recognition programs and leadership development workshops. •

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Operations Manager

IAMovement

Jan 2018 - Jan 2019 (1 year 1 month)

• Directed operations and HR for a grant-funded nonprofit organization. • Managed staffing, contracts, procurement and project delivery across multiple community initiatives. • Coordinated partnerships with government agencies, volunteers and community stakeholders. • Improved operational processes, documentation and grant reporting.

S

Human Resources Manager

Spring Creek

Jan 2012 - Jan 2016 (4 years 1 month)

• Led full-cycle HR operations including recruitment, payroll, benefits administration and employee relations. • Implemented a structured recruitment process that improved hiring consistency and workforce quality. • Designed and introduced a 360-degree performance management system to strengthen leadership development. • Updated HR policies and employee handbook to ensure ongoing compliance. • Served as the organization's primary HR advisor to managers and employees.

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Human Resource Assistant

GFM

Jan 2009 - Jan 2012 (3 years 1 month)

• Supported recruitment, onboarding, payroll administration and employee records management. • Coordinated executive schedules, presentations and internal communications. • Assisted with HR reporting, policy administration and employee documentation.

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