Nicole O'Neal

Fractional HR Manager

MULTIPLE CLIENTS

Jan 2024 - Current (2 years 10 months)

Partner with executive leadership to design scalable HR operations and people strategies for growing remote organizations.
Key achievements include:
• Implemented and optimized BambooHR, improving onboarding, document management, performance reviews and reporting.
• Supported HR operations across multi-state U.S. organizations, ensuring compliance while improving employee experience.
• Redesigned performance management systems, creating structured review cycles, leadership accountability and employee development programs.
• Led recruitment for leadership, technical and operational positions across the United States and Latin America.
• Guided organizational restructuring, workforce planning and executive decisi

C

Group People & Culture Manager

Caribbean Ideas Ltd.

Jan 2019 - Current (7 years 10 months)

Promoted from People Operations Lead to oversee the organization's entire People & Culture function.
Selected accomplishments:
• Built the People & Culture department from foundational HR administration into a strategic business function.
• Designed and implemented a company-wide performance management framework incorporating goal setting, continuous feedback and leadership accountability.
• Partnered directly with founders and senior leaders on organizational design, succession planning and workforce strategy.
• Led recruitment across creative, technical and leadership positions while improving hiring quality and candidate experience.
• Developed employee engagement initiatives, recognition programs and leader

I

Operations Manager

IAMovement

Jan 2018 - Jan 2019 (1 year 1 month)

• Directed operations and HR for a grant-funded nonprofit organization.
• Managed staffing, contracts, procurement and project delivery across multiple community initiatives.
• Coordinated partnerships with government agencies, volunteers and community stakeholders.
• Improved operational processes, documentation and grant reporting.

S

Human Resources Manager

Spring Creek

Jan 2012 - Jan 2016 (4 years 1 month)

• Led full-cycle HR operations including recruitment, payroll, benefits administration and employee relations.
• Implemented a structured recruitment process that improved hiring consistency and workforce quality.
• Designed and introduced a 360-degree performance management system to strengthen leadership development.
• Updated HR policies and employee handbook to ensure ongoing compliance.
• Served as the organization's primary HR advisor to managers and employees.

G

Human Resource Assistant

GFM

Jan 2009 - Jan 2012 (3 years 1 month)

• Supported recruitment, onboarding, payroll administration and employee records management.
• Coordinated executive schedules, presentations and internal communications.
• Assisted with HR reporting, policy administration and employee documentation.

About

Detail

Timeline

Résumé