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Nicole Mendoza
About
Detail
Customer Service Agent at Concentrix
Bogotá, Bogota, Colombia
Contact Nicole regarding:
work
Full-time jobs
Starting at
USD7/hour
Résumé
Jobs
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17% verified
AIL appointment setterAmerican Income LifeMar 2025 - Jun 2026 (1 year 4 months)Call members to set appointments for them to get more benefits thru their assurance, utilizing patient communication skills developed across various call center campaigns.- Appointment setterAmerican Income LifeMar 2025 - Jun 2026 (1 year 4 months)• Appointment setter
• Call members, reading from a script or paraphrasing it, send reminders, log call and log comments for calls, set appointments and set them on the manager's google calendar - Customer Service AgentConcentrixNov 2024 - Aug 2025 (10 months)Answer calls to provide customer service for CashApp customers
- Call Center AgentFoundeverOct 2024 - Feb 2025 (5 months)• Call center agent
• Answer calls to provide assistance related to flights for Iberia passengers - Agent, Customer Service verified_user Verified experienceConcentrixNov 2023 - Aug 2024 (10 months)• Agent, customer service
• Answer calls to provide service to Cash App customers in the US - Customer and tech supportTeleperformanceAug 2019 - Aug 2022 (3 years 1 month)Provide assistant to apple customer via chat and phone
Education
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0% verified
- APsychologyAreandinaJan 2024 - Current (2 years 9 months)5th semester
Awards
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0% verified
- BBakery TechnicianJan 2016
- AAthletic awards in cheerleadingJan 2016