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Nicole Fantelli

About

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Florida, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Archer Travel
    Certified Travel Agent
    Archer Travel
    Jun 2024 - Current (2 years 6 months)
    • Analyzed client inquiries and devised travel solutions that aligned with individual needs, leading to high client satisfaction and repeat business.
    • Negotiated favorable rates with vendors to minimize client expenditures, maximizing value and contributing to profitability.
    • Handled complex requests, ticketing, reissues, and GDS bookings with precision and adherence to quality standards, while effectively managing the demands of a remote work environment to ensure seamless communication and service delivery.
  • A
    Seasonal Volunteer
    Athens Hawks Urban Hostel
    May 2024 - Jul 2024 (3 months)
    • Managed and created content for social media accounts, increasing online visibility with potential guests • Played a key role in the initial setup of the hostel by assisting with logistics, organization, and procurement of supplies, ensuring a smooth and efficient launch • Assisted with daily kitchen and bar operations, including meal preparation and customer service, enhancing the hostel's hospitality and guest satisfaction
  • W
    Lead Kindergarten Teacher
    World of We Preschool
    Oct 2021 - May 2023 (1 year 8 months)
    • Developed a curriculum tailored to the diverse needs of international students while fostering a supportive learning environment • Optimized a wide range of teaching styles and innovative classroom activities to ensure constructive learning • Planned, budgeted, and scheduled quarterly events showcasing students' accomplishments
  • G
    Event Planner/Lead Bartender
    Galla Park
    May 2021 - Oct 2021 (6 months)
    • Organized private events and parties for long-term clients, coordinating all aspects of bar service to ensure seamless and memorable experiences • Increased check average and improved guest experience by using suggestive selling methods • Developed marketing campaigns using social media, email, and promotions to drive event attendance
  • Collabera
    AssociateAccount Manager
    Collabera
    Aug 2020 - Mar 2021 (8 months)
    • Directed recruitment efforts and provided advice and coaching on all aspects of recruitment and talent management • Sourced resumes to select best-qualified candidates and interviewed candidates to confirm qualifications, personal character, and work ethic • Followed up with clients to evaluate temporary employee performance and client satisfaction
  • A
    Event Planner/Bar Manager
    Arlin's Bar & Restaurant
    May 2017 - Current (9 years 7 months)
    • Oversaw all aspects of establishment operations across the kitchen, bar, front-of-house staff, and management, ensuring seamless service delivery and operational efficiency throughout the establishment.
    • Managed a daily book balance with the use of Microsoft Excel to organize financial reports.
    • Analyzed sales reports from POS systems to assess financial performance, making data-driven decisions to enhance business revenue.
    • Established efficient staff training and schedules to ensure optimal coverage during peak hours and special events, improving service quality and employee satisfaction.
    • Planned and executed bar events, promotions, and themed nights, driving foot traffic and increasing overall sale
Education verified_user 0% verified
  • S
    International Multimedia Journalism
    Sant'Anna Institute, CIS Abroad
    May 2019 - Jul 2019 (3 months)
  • Ohio University
    Bachelor of Communication
    Ohio University
    Aug 2016 - May 2020 (3 years 10 months)