Dynamic professional with over 8 years of experience in sales, virtual assistance
management, and lead generation across various industries, including real estate, SaaS, and
customer service. Skilled in cold calling, CRM management, and team supervision, with
proven expertise in enhancing operational efficiency and building client relationships.
Fluent in English and Spanish.
Contact Nicolas regarding:
Flexible work
Starting at
COP9.37K/hour~USD2.57/hour
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Appointment sales assistant public Remote experience
BruntWork
Dec 2024 - Dec 2025(1 year 1 month)
– Assist with client onboarding, including gathering client information and coordinating
internal processes
– Engaged decision-makers, highlighting the benefits of the software and identifying how it
could solve their business challenges.
– Manage client accounts and handle inquiries and requests promptly and professionally
with outbound and inbound calls.
– Scheduled appointments with potential clients after building rapport and effectively
presenting the benefits of the company's products.
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Insurance Legal Assistant / Case management Support public Remote experience
Oct 2023 - Sep 2024(1 year)
- Reviewed and organized legal and medical documents related to personal injury and
automobile accident cases.
- Managed emails correspondence with clients,medical providers and hospital.
- Updated client cases files and maintained accurate records in the case management
system.
- Supported attorneys and paralegals with administrative and back office processes to
ensure smooth case handling.
Sales Supervisor
XYZies
Dec 2021 - Mar 2022(4 months)
Managed a sales team, providing coaching and feedback to achieve monthly targets.
- Conducted management tasks, including performance monitoring and strategic
improvements.
- Led training sessions to enhance team skills and ensure goal alignment.
Sales Operation Manager
XYZies
Apr 2021 - Mar 2023(2 years)
- Lead sales campaign focused on action plan follow-up to achieve goals.
-Promoted individual growth and team performance optimization through coaching and
group motivation.
-Manage marketing paid ads analytics CPA, CPC, CPU metrics.
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Back Office agent / Sales representative
Xyzies Call center solutions S.A.S.
Sep 2020 - Mar 2021(7 months)
-Provided sales support to affiliate stores in North America, assisting with both
inbound and outbound calls related tointangible services.
-Coordinated with B2B clients to ensure smooth operations and resolution of any issues
affecting service delivery.
-Assisted in managing relationships with affiliate partners, helping to maximize
their campaign performance throughtailored solutions
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Sales Appointment Setter
Apogee Global RMS, Water solutions Florida
Mar 2020 - Nov 2020(9 months)
Asesor Financiero
Bank of Nova Scotia
Aug 2019 - Mar 2020(8 months)
Pasante - Departamento de Análisis y prospectiva
Corporación Defensoría Militar
Aug 2019 - Jan 2020(6 months)
- investigaciones
realización de informes
Education
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Curso Geopolítica y Gobernanza Global
Escuela Superior de Administración y Dirección de Empresas ESADE
Mar 2020 - Apr 2020(2 months)
Curso en Gestión e Innovación
Universitat Politècnica de València
Dec 2018
Relaciones Internacionales y Estudios Políticos
Universidad Militar Nueva Granada
Jan 2015 - Mar 2020(5 years 3 months)
Projects (professional or personal)
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