Nicolás Montoya

Bilingual psychologist and customer service professional with experience in clinical psychology, education, and customer support. Skilled in providing individual and group therapy, designing psychoeducational programs, and supporting adolescents, elderly individuals, and university students. Strong background in customer service across travel, retail, and e-commerce industries, handling high-volume inquiries, issue resolution, and sales support. Proficient in CRM platforms and customer support tools, with excellent problem-solving and communication skills.Fluent in English and Spanish, with a strong ability to connect with people, adapt to new technologies, and work in dynamic environments.